User's Manual Part 2
Problem Solving
Answering System does not work, check the following:
1. BASE UNIT is plugged into the power source.
2. Reset the system by pressing and holding the RESET button for 2 seconds at the top side
of the BASE UNIT.
Answering System does not answer calls, check the following:
1. ANSWER ON/OFF LED indicator is lit.
Answers calls only after 10 rings, check the following:
1. ANSWER ON/OFF LED indicator is lit.
2. Message Memory is not full.
Does not respond to remote commands, ensure the following:
1. Correct Remote Access Code is entered.
2. A TONE telephone is being used.
Messages are incomplete, ensure the following:
1. Message Memory is not full.
2. Caller may be hesitating and pausing for more than 7 seconds.
Answers calls but does not record messages, check the following:
1. ANNC/ICM switch is set to ICM.
2. Memory is not full.
3. Extension telephone was not picked up.
NOTE:
If none of the telephones in the house are working, disconnect one set at a time to verify that
one of the telephones are causing the problem. If you still have a problem after doing this, and
your telephone still does not work, please contact your local phone company.
42
41
Problem Solving Section
For your assistance, we have listed below a few common problems.
Phone does not work, check the following:
1. BASE UNIT is plugged into a power source.
2. HANDSET is charged.
3. TONE/PULSE Select Switch is in the right position.
4. TELEPHONE LINE CORD is plugged into the TELEPHONE JACK.
Range of phone limited, check the following:
1. BASE UNIT is centrally located in your residence.
2. BASE UNIT is not located near appliances.
No dial tone, check the following:
1. TELEPHONE LINE CORD plugs are connected to the TELEPHONE JACK and
TELEPHONE LINE CONNECTION JACK.
2. BASE UNIT is plugged into a power source.
Received signal flutters or fades, check the following:
1. BATTERY PACK in the HANDSET is fully charged.
2. HANDSET is not too far from the BASE UNIT.
Interference on reception, check the following:
1. Noise may be picked up from electrical products in the home or electrical storms. Generally,
this noise is a minor annoyance and should not be interpreted as a defect in your system.
(See Technical Information on page 43).
Excess static, check the following:
1. Check to see that the ANTENNA is not touching another metal object.
If after pressing the button, you receive three “beeps” and no dial tone, check the
following:
1. BASE UNIT is plugged into a power source.
TALK
Problem Solving
DSST~2801~B.qxd 1/25/2003 7:04 PM Page 32