Instruction Manual

3-24
Linksys IP Phone Administrator Guide
Firmware Version 5.1
Chapter 3 Managing Linksys IP Phones
Using Call Features
Using Call Features
This section describes how the main call features are used or configured. It includes the following topics:
• Selecting the Audio I/O Device and Line, page 3-24
• Making Calls, page 3-25
• Answering and Ending Calls, page 3-25
• Hold and Resume, page 3-26
• Call Waiting, page 3-26
• Speed Dialing, page 3-26
• Three-Way Conferencing, page 3-26
• Attended Call Transfer, page 3-27
• Blind Call Transfer, page 3-27
• Call Back, page 3-28
• Message Waiting Indication (MWI), page 3-28
• Accessing Voicemail, page 3-28
• Muting Calls, page 3-28
• Shared Call Appearances, page 3-29
• Personal Directory, page 3-29
• Caller and Called Name Matching, page 3-29
• Dialing Assistance, page 3-30
• Supplementary Services, page 3-30
• Call Logs, page 3-30
• Audio Volume Adjustment, page 3-31
• Managing Ring Tones, page 3-32
Selecting the Audio I/O Device and Line
The Linksys IP phones provide three audio I/O devices:
• Handset
• Built-in microphone and speaker
• External microphone and headset
Only one audio device can be selected at one time. The speaker is selected by pressing the Speaker
button, while the headset is selected by pressing the Headset button. When Speaker or Headset is
selected, the corresponding LED is steady green.
The handset is selected whenever it goes from the on-hook to the off-hook position. Selecting or turning
off an audio device is equivalent to an off-hook action, while turning on an audio device is equivalent
to an on-hook
When there are no active calls, all audio devices are deselected. When one of the calls becomes active,
the handset is selected automatically as the audio device if it is off-hook; otherwise, the speaker or the
headset is selected according to configuration. You can configure whether the speaker or the headset
device has higher preference.]