Instruction Manual
Table Of Contents
- Preface
- Introducing Linksys IP Phones
- Getting Started
- Managing Linksys IP Phones
- Using the 900 Series LCD Display
- Localization
- Changing the Display Background (SPA942/962)
- Using the SPA932 (Sidecar) with the SPA962
- Configuring the Web Service
- RSS Newsfeeds (SPA962)
- Call Appearances and Extensions
- Line Key LEDs
- Using Call Features
- Selecting the Audio I/O Device and Line
- Making Calls
- Answering and Ending Calls
- Hold and Resume
- Call Waiting
- Speed Dialing
- Three-Way Conferencing
- Attended Call Transfer
- Blind Call Transfer
- Call Back
- Message Waiting Indication (MWI)
- Accessing Voicemail
- Muting Calls
- Shared Call Appearances
- Personal Directory
- Caller and Called Name Matching
- Dialing Assistance
- Supplementary Services
- Call Logs
- Audio Volume Adjustment
- Managing Ring Tones
- Configuring a Dial Plan
- System Administration
- Troubleshooting FAQ
- SPA900 Series LCD Command Reference
- Entering Names and Numbers into the Directory
- Entering Directory Names, Numbers and Ring Default
- 2 Speed Dial
- 3 Call History
- 4 Ring Tone
- 5 Preferences
- 6 Call Forward
- 7 Time/Date
- 8 Voice Mail
- 9 Network
- 9.1 DCHP
- 9.2 Current IP Address
- 9.3 Host Name
- 9.4 Domain
- 9.5 Current NetMask
- 9.6 Current Gateway
- 9.7 Enable Web Server
- 9.8 Non DHCP IP Address
- 9.9 Non DHCP Subnet Mask
- 9.10 Non DHCP Default Route
- 9.11 Non DHCP DNS 1
- 9.12 Non DHCP DNS 2
- 9.13 Non DHCP NTP Server 1
- 9.14 Non DHCP NTP Server 2
- 9.15 Multicast Address
- 9.16 Enable VLAN
- 9.17 VLAN ID
- 9.18 CDP
- 10 Product Info
- 11 Status
- 12 Reboot
- 13 Restart
- 14 Factory Reset
- 15 Custom Reset
- 16 Set Password
- 17 Set LCD Contrast
- 18 CallPark Status
- 19 Language (SPA922, 942, and 962)
- 20 GUI Properties (SPA962)
- 21 Web Service (SPA962)
- Linksys IP Phone Field Reference
- Acronyms
- Glossary

1-11
Linksys IP Phone Administrator Guide
Firmware Version 5.1
Chapter 1 Introducing Linksys IP Phones
Technology Background
NAT Types
The ways that NAT is implemented can be divided into the following categories:
• Full cone NAT—Also known as one-to-one NAT. All requests from the same internal IP address and
port are mapped to the same external IP address and port. An external host can send a packet to the
internal host, by sending a packet to the mapped external address
• Restricted cone NAT—All requests from the same internal IP address and port are mapped to the
same external IP address and port. Unlike a full cone NAT, an external host can send a packet to the
internal host only if the internal host had previously sent a packet to it.
• Port restricted cone NAT/symmetric NAT—Port restricted cone NAT or symmetric NAT is like a
restricted cone NAT, but the restriction includes port numbers. Specifically, an external host can
send a packet to a particular port on the internal host only if the internal host had previously sent a
packet from that port to the external host.
With symmetric NAT, all requests from the same internal IP address and port to a specific destination IP
address and port are mapped to a unique external source IP address and port. If the same internal host
sends a packet with the same source address and port to a different destination, a different mapping is
used. Only an external host that receives a packet can send a UDP packet back to the internal host.
Simple Traversal of UDP Through NAT (STUN)
Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators (NATs), or
STUN, is a protocol defined by RFC 3489 that allows a client behind a NAT device to determine its
public address, the type of NAT implemented, and the port associated on the Internet connection with a
particular local port. This information is used to set up UDP communication between two hosts that are
both behind NAT routers. Open source STUN software can be obtained at the following website:
http://www.voip-info.org/wiki-Open+Source+VOIP+Software
STUN does not work with a symmetric NAT router. To determine the type of NAT your router uses,
complete the following steps:
Enable debugging on the Linksys IP phone:
1. Make sure you do not have firewall running on your PC that could block the syslog port (by default
this is 514).
2. On the administration web server, System tab, set <Debug Server> to the IP address and port number
of your syslog server.
Note that this address and port number has to be reachable from the Linksys IP phone.
3. Set <Debug level> to 3, but do not change the value of the <syslog server> parameter.
4. To capture SIP signaling messages, under the Line tab, set <SIP Debug Option> to Full. The output
is named syslog.514.log.
5. To determine the type of NAT your router is using set <STUN Test Enable> to yes.
6. View the debug messages to determine if your network uses symmetric NAT.