Warranty

BELKIN TECHNICAL AND WARRANTY SUPPORT INFORMATION
HOW DO I GET HELP?
If you have a question about your product or experience a problem with it, please go to
http://www.belkin.com/support or http://support.linksys.com. You will find lots of online support tools and
information to help you with your product.
What should I do if my product is defective?
You always have the option to return the product to the original seller if you have a problem. You can make a
claim based on this warranty or any consumer laws that apply to you.
You can also make a claim under this warranty or local consumer laws by contacting Linksys or Belkin
Technical Support. To find out how to contact us, click the “Contact Us” link on the home page of
http://Linksys.com or http://www.belkin.com. If you are located outside the United States, you will need to
choose your region/location first:
For Linksys.com:
http://www.linksys.com/us/change-region/
For Belkin.com:
http://www.belkin.com/us/ - Click the “Change Region” link at the bottom of the website and select your location
If I believe my product is defective and covered by this warranty, what do I need to do?
You will need to contact Technical Support for your region at the links above. So that we can help you, you will
need to give us some information when you contact us:
 your product model, hardware revision and serial number;
 the name of your Internet Service Provider (ISP); and
 proof that you purchased the product, with the date of the purchase shown and place where it was
purchased. WE WILL ALWAYS NEED A DATED PROOF OF ORIGINAL PURCHASE TO PROCESS
WARRANTY CLAIMS.
Sometimes we will need you to send the product back to us so that we can fix or replace it. If we ask you to
return your product to us by post, you will be given a Return Materials Authorization (RMA) number and we’ll
tell you where to send the product. You will need to make sure the product is properly packaged and shipped,
and you will be responsible for the costs of returning your product to us. We need to identify your product when
it reaches us, so you’ll need to include the RMA number AND a copy of your dated proof of original purchase
(please keep the original) with the returned product. We also recommend that you send the package by
registered and insured mail or by overnight courier to protect the package while it is in transit.
What happens when I return my product?
Defective products covered by this warranty will be replaced without charge with the same product or an
equivalent product of equal or greater value, or Belkin will provide you with a refund of the purchase price of
the product, minus any rebates and discounts. The remedy offered will be determined by Belkin in its sole
discretion.
We can only ship replacement or repaired products to locations in the country where the original product was
purchased.
Belkin may need to delete all or part of your data to repair or replace your product. Belkin may also install
software updates as part of warranty service. PLEASE MAKE SURE THAT YOU BACK UP ALL OF YOUR