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TROUBLESHOOTING

1. How can I reset the Linksys EA7300 to factory defaults?

There are two (2) ways to reset the Linksys EA7300 to factory defaults:

 Hardware Reset – Press and hold the Reset button at the back panel of the router for 10

seconds then release.

 Software Reset – Log in to your Linksys Smart Wi-Fi Account. Under Router Settings,

click Troubleshooting > Diagnostics. Click Reset under Factory reset.

2. What should I do if I can't connect to the Internet wirelessly and my network name is not

on the list of Available Networks?

Try to perform the following steps to resolve the issue:

 Verify that your router's power light is ON and steady.

 If you are far from the router, try moving closer to it and see if your device is within the

wireless network range.

 Make sure that the 2.4 GHz or 5 GHz band is enabled in the router.

 Using a wired computer, open the router's web-based setup page and make sure that

Broadcast SSID is ON. For further instructions on how to access your Linksys Smart Wi-Fi

Account through a web browser, click here.

3. What should I do when my wireless network performance is slow, inconsistent, suffering

from weak signal, or is having difficulty maintaining a VPN connection?

Wireless technologies use radio frequency as a medium to connect devices. This means that

connectivity and the throughput performance between devices decrease when the distance between

devices increases.

Other factors that can cause signal degradation are the following:

 Obstructions such as walls, fixtures, furniture and metal appliances

 Wireless signal interference caused by other devices using the same frequency such as

baby monitors, microwave ovens, etc.

NOTE: Connection speed may decrease as you move farther from the router.

Troubleshooting Tips

 In order to determine if wireless issues are related to distance, it is recommended to

temporarily move the computer within 10 feet from the router if possible.

 You may also change the wireless channel of your router. This will resolve issues of

wireless interference to improve the performance and reliability of your network.

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TROUBLESHOOTING 1. How can I reset the Linksys EA7300 to factory defaults? There are two (2) ways to reset the Linksys EA7300 to factory defaults:   Hardware Reset – Press and hold the Reset button at the back panel of the router for 10 seconds then release. Software Reset – Log in to your Linksys Smart Wi-Fi Account. Under Router Settings, click Troubleshooting > Diagnostics. Click Reset under Factory reset. 2.
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4. Can I also block HTTPS websites in Parental Controls? Yes, website addresses starting with https:// can be blocked. NOTE: Once you block these websites using the Parental Controls Tool of your Linksys Smart Wi-Fi Router, redirection to the Tool's page will not take place after you save your settings. Instead, you will see a browser error page. Although this is a normal behavior, this occurs because the https:// websites have encryption.