Specifications
Table Of Contents
- INTRODUCTION
- GETTING STARTED
- TERMINAL FEATURES
- The Display Panel
- The Cardreader
- The Keypad and Key Functions
- Entering Alphanumeric Data from the Keypad
- BOOT MODE FUNCTIONS
- TERMINAL DIAGNOSTICS
- DOWNLOAD PROCEDURES
- DOWNLOAD PARAMETERS
- Field Type Codes
- Memory Locations
- Account Range String Description
- Password Protect Settings
- Telecheck Check Service
- Telecheck Check Service Prompt Options
- Equifax Check Service Information
- Rocky Mountain Retail Services (RMRS)
- SprintNet
- Split Dial Authorization Option for American Express and Discover Cards
- DIAL STRING CODES
- BASIC OPERATION
- LOCAL FUNCTIONS
- ENTER 42: Dial Prefix (PABX)
- STANDARD KEY OPERATIONS
- Retail Credit Card Sale — Swipe
- Credit Card Sale — Manual Entry
- Credit Card Sale — Manual Entry With Direct Marketing/AVS prompts
- Sale: Purchasing Card — Card Swipe
- Sale: Purchasing Card — Manual Entry
- Credit Card Return — Swipe
- Credit Card Return — Manual Entry
- Authorization Only — Card Swipe
- Authorization Only — Manual Entry
- Authorization Only — Manual Entry With AVS/Direct Marketing
- Ticket Only — Card Swipe
- Ticket Only — Manual Entry
- Ticket Only — Manual Entry With AVS/Direct Marketing
- VIEW (WITHOUT PRINTING)
- Item Review
- Total Review (Card Totals)
- Total Review (Operator Totals)
- PRINTING REPORTS
- Item Detail Report
- Summary Report (Card Totals)
- Summary Report (Operator Totals)
- APPENDIX A—PROMPTS AND TROUBLE SHOOTING
- APPENDIX B—ADDITIONAL TROUBLESHOOTING GUIDELINES
- GLOSSARY
- INDEX
APPENDIX B—ADDITIONAL TROUBLESHOOTING
GUIDELINES
1999 LinkPoint® International, Inc. 114 L3FRET1 Reference Manual
APPENDIX B—ADDITIONAL TROUBLESHOOTING GUIDELINES
This appendix identifies some additional problems that may be encountered and the actions
necessary to correct them.
DISPLAY PANEL
MALFUNCTION
If the LinkPoint 3000 displays incorrect information, such as an
unreadable message or nothing at all, it may have a power
problem or be a defective terminal. The terminal application
may not have been properly loaded.
KEYPAD MALFUNCTION
Check the display panel. If it displays the wrong characters or
nothing at all, refer to the section Display Panel Malfunction
above. Press several keys; a beep should be heard each time. If
the “beep” works, make sure the correct data is being entered.
PRINTER MALFUNCTION
Check that the printer paper is properly loaded in the printer.
The printer will not operate unless a roll of paper is correctly
installed. Check the terminal for signs of power failure. Press
the [CLEAR] key and try the operation again; an improper
command may have been used.