PRINTER’S INSTRUCTIONS: INSTR,INSTL,PERS-4200 - LINEAR P/N: 231003 B - INK: BLACK - MATERIAL: 20 LB. MEAD BOND - SIZE: 8.500” X 11.000” - SCALE: 1-1 - FOLDING: ALBUM-FOLD - BINDING: SADDLE-STITCH PERS-4200 Series PERSONAL EMERGENCY REPORTING SYSTEM BY BY Installation and Programming Instructions USA & Canada (800) 421-1587 & (800) 392-0123 (760) 438-7000 - Toll Free FAX (800) 468-1340 www.linearcorp.
CONTENTS 1. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Console Alarm Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Console Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 CONSOLE CONNECTIONS . . . . . . . . . . . . . . . . . . . .
1. INTRODUCTION The PERS-4200 Console is a supervised wireless emergency reporting product designed for personal emergency reporting applications. The table-top Console provides “pushbutton” emergency assistance to anyone who desires additional security and peace of mind. 1.1 Product Description The Console receives signals from up to 16 Linear wireless transmitters (called “sensors”).
1.2 Console Alarm Priorities OPTION MODULES PLUG INTO CONSOLE Alarm Priorities by Type Each type of alarm is assigned a priority. Higher priority alarms override lower priority alarms. Smoke alarms (on/off horn sound) have the highest priority, followed by carbon monoxide alarms (on/off buzz sound), emergency alarms (3 beeps sound), then other types of maintenance and reminder reports (various sounds). 1.
2. CONSOLE CONNECTIONS 2.1 Telephone Connections 2.
3. CONSOLE MODES & FEATURES 3.2 Provider Features The Console operates in several modes and has features that support both the provider and the subscriber. Several features of the Console are designed to aid and support the system provider. 3.1 Provider Modes Event Log The Console maintains a log of the 100 most recent system events. Each event is tagged with the date and time the event occurred. The log can be retrieved by the RA4200 software.
3.3 User Modes 3.4 User Features The Console features three modes of operation for the user. Each mode changes the way the Console reacts or annunciates, depending on where the user is, or what time it is. Several features of the Console are designed to aid the system user. Home Mode Home Mode is the standard mode of operation for the Console when the user is at home during the day. The Console will annunciate and report all alarms as programmed.
4. USING THE PROVIDER MODES The Console features special modes of operation to aid the installer during setup and configuration. 4.1 Power Off Mode 1 UNPLUG THE POWER SUPPLY Power Off Mode allows for out-of-service storage of the Console without discharging the backup battery. The Console is shipped from the factory in this mode.
How does RA4200 connect to a Console? 5. PROGRAMMING WITH RA4200 Linear’s RA4200 software configures the PERS-4200 Console remotely or locally. RA4200 can connect to the Console two ways: 5.1 Software Description Once the connection is made, the Console will check if its remote access password matches the calling software’s password. If the passwords match, access is granted.
6. PROGRAMMING OUTLINE 7. RA4200 SOFTWARE INSTALLATION Use the following programming outline to guide you through the steps required to set up the RA4200 software and program a PERS-4200 Console. Many of the programming options available in the RA4200 program can be left in their default settings, and do not need to be changed for most installations.
8. TESTING THE MODEM A modem is used when connecting to a Console remotely, over the telephone line. A modem is not required for local programming with a USB cable. When using a modem, be sure that the computer is running correctly and that the modem is installed and working properly before you run the RA4200 Remote Access Program. Use the following steps to test the modem and determine the computer’s COM port number that it is connected to.
Sensors 9. RA4200 SOFTWARE OVERVIEW Displays the 16 wireless sensor zones of the PERS-4200 Console. Each sensor zone displays its sensor ID number, sensor type, supervision option, two-way audio option, and the current sensor battery and supervision status. The RA4200 software is a Windows compatible program with menus and tabs to select various account fields to make selections and enter data. 9.
9.3 The Menu Bar The menu bar provides access to each of the programs sub-menus. The icons below the menu bar are used to open, save, and print subscriber Account Templates and perform various actions with the PERS-4200 Console. Tools CLEAR EVENT LOG Deletes the logged events from the connected PERS-4200 Console. TEST IP REPORTING Sends a test IP message from the Console to the central station. Requires a modem or USB connection to the Console, and an Internet connection.
10. CREATING A CUSTOM ACCOUNT TEMPLATE 10.1 Customer Tab Each PERS-4200 Console installation requires an Account Template. While many items are the same in different Consoles reporting to the same Central Station, some items (account number, customer information, & sensor information) are unique for each installation. The customer tab displays fill-in fields for details of the subscriber’s information for the specific PERS-4200 installation.
10.2 Console Tab The Console tab displays fill-in fields for setting information and options for the specific PERS-4200 Console. Transmission Supervision Interval Supervised transmitters can send recurring status signals to the Console. This option sets the length of time required before the Console will recognize that a sensor’s status reports have not been received. Subscriber Password Enter a new 4-digit subscriber password for the Console.
Annunciate Trouble Indication With this option box checked, the Console will announce three system trouble conditions if they occur: Console low battery, sensor low battery, and no sensor status. Sensor troubles type are announced followed by the sensor zone number. The default is to not annunciate these conditions. ✓ NOTE FOR UL APPLICATIONS: UL requires the Annunciation Trouble Indication option to be enabled (option box checked).
10.3 Sensors Tab The Sensors tab displays fill-in fields for setting information regarding the wireless sensors programmed into the Console. Sensor status indicators also display the current condition of the sensor. Up to 16 wireless sensors can be used with each PERS-4200 Console. The transmitter’s ID number is printed on a removable tag attached to the unit’s lanyard.
Sensor Zones Each of the Console’s 16 wireless sensor zones has individual setup options. All the options are set on the Sensors tab. ID Each wireless transmitter is coded with a unique ID number at the factory. If the transmitter has been locally “learned” by the Console, the ID number will appear in the ID field. Alternately, transmitters can be enrolled remotely into the Console by entering the transmitter’s ID number into the ID field.
10.4 Communicator Tab PSTN Dialing Sequence The Communicator tab displays fill-in fields for setting information regarding the Console’s communication method and options for PSTN and IP reporting. The Console will make multiple attempts to make a connection with the Central Station. Each telephone number can be called up to 25 times.
Public Switched Telephone Network (PSTN) Reporting Settings for dial-up reporting using the telephone network are set in this area. Account Number The account number can be up to 10 digits long. The last four digits of the account number will be used as the communicator’s account number for 4x2 and CID format reports to the monitoring service. ✲ IMPORTANT! THE ACCOUNT NUMBER FIELD IS REQUIRED.
10.5 Reporting Options Tab The Reporting Options tab displays fill-in fields for setting information regarding the Consoles’ general communicator reporting options and includes a 4 x 2 section for assigning custom 4 x 2 reporting codes if desired. Report Supervisory Events The default is to report supervisory events to the Central Station.
Automatic Status Reports Automatic status reports of all pending supervisory conditions can be sent to the Central Station at a daily, weekly or monthly schedule until the supervisory condition is cleared or corrected. If split reporting is enabled, the automatic status report will be sent to the supervisory number only. The automatic status report consists of a periodic test report, followed operating mode report (Home Mode and Away Mode only) and any supervisory conditions.
10.6 Reminder Messages Tab The PERS-4200 Console has a real-time clock calendar (RTCC) function that can be set to the correct time and date, and then accessed to schedule events and actions by the Console, including a scheduled reminder message feature. Five pre-recorded reminder messages are provided for this function and are included as part of each installed language library. There are nine programmable message time slots to use to set the reminder message types and schedule times.
Timeout Interval Reminder Type A 15 or 30-minute timeout interval can be programmed as a setting for all reminder messages. If the reminder message is not acknowledged prior to expiration of the timeout interval, a missed reminder event report can be sent to the Central Station if reporting of missed reminder messages is enabled. Four types of reminder messages are available: The factory default sets the reminder message timeout to 15 minutes.
Test Reminder A test reminder message is provided for prompting the subscriber to perform a system test. They will be prompted to activate their emergency transmitter or press the HELP button on the Console. Either activation will send a test report to the Central Station. ✲ IMPORTANT: IF USING THE TEST REMINDER MESSAGE FEATURE, TWO-WAY AUDIO SHOULD BE ENABLED SO THAT THE CENTRAL STATION CAN ACKNOWLEDGE THE TEST WITH THE SUBSCRIBER.
11. CONSOLE COMMUNICATION 11.2 Connecting to a Console The RA4200 software connects to the PERS-4200 Console using the Send/Receive window. A Console must be connected to the RA4200 before any data can be sent to, or received from it. Telephone Modem Remote Connection Use the following steps to remotely connect to a powered Console using a telephone modem: 11.1 Send/Receive Window 1. Open the Account Template created for the specific subscriber and Console installation.
COM Port USB Local Connection During local USB programming, the Console will remain functional. Use the following steps to directly connect to a Console using a USB cable: 1. Apply power to the Console. 2. Connect the Console to the programming computer with a Type A to mini Type B USB cable. 3. Press the CONNECT button to display the Send/Receive window. 4. In the COM port Connection area, select the COM port that the Console is connected to. Look for the port labeled STMicroelectronics. 5.
11.3 Sending and Receiving Console Data Once the Console is connected to the RA4200 software, data can be exchanged in either direction. Console Time and Date The Console’s clock and calendar will maintain the current time & date. ✲ IMPORTANT! THE CONSOLE’S TIME AND DATE MUST BE SET PRIOR TO USE TO SUPPORT THE EVENT LOGGING AND REMINDER MESSAGE FEATURES. ✓ NOTE: If the Console is using IP reporting, the Console’s data and time are automatically set by the cellular network.
11.4 Limited Remote Telephone Programming Some basic configuration areas of the PERS-4200 Console can be programmed by a remote telephone phone call. The programming is limited to Reporting Format, Primary Phone Number, Account Number settings.
12. SENSOR LEARN / TEST MODE 12.1 Learning Sensors Wireless transmitters are called “sensors” in the PERS vocabulary. In Learn / Test Mode the Console can learn new sensors, test sensors, and erase all sensors. The Console can “learn” up to 16 sensors. Use the following steps to locally learn sensors into the Console: ✓ NOTE: While in Learn /Test Mode, all normal operations of PERS-4200 Console are suspended. No alarms or reports are made in this mode.
12.2 Learning a Single Sensor 12.4 Testing Sensors Learn Sensor Mode may also be entered by pressing and holding the CANCEL button for five seconds. The Console will announce: Each sensor learned into the Console should be tested. When a sensor is tested, the Console will announce the type of sensor, the zone number, and the RF signal level. 0 “Ready to learn sensor... Zone [number]”. Activate the sensor to learn.
13. EVENT LOG 13.1 Retrieving the Event Log The Console will log system events in its memory they occur. The log can be retrieved by the RA4200 software. Each event is tagged with the date and time that the event was recorded. The log contains the most recent 100 Console events.
14. PRINTING OR EXPORTING A TEMPLATE For hardcopy records, an account template can be sent to a local printer connected to the PC running the RA4200 Remote Access software. The PRINT / PREVIEW tool also allows exporting an account template to an Excel .XLS file or an Adobe .PDF file. Use the following steps to print out or export an account template: 1. Open an account template in the RA4200 software. (Only one template can be open at a time.) 2.
15. UPDATING CONSOLE FIRMWARE 15.2 Firmware Update Utility Instructions The PERS-4200 Console runs on internal software code called “firmware”. Firmware code stays stored in the Console’s memory and can be upgraded using the RA4200 application when firmware updates become available. Use these steps to upgrade a Console’s vocabulary firmware or the UMTS-3G cellular module’s firmware: The PERS-4200 Console uses two firmware resources, system firmware and vocabulary firmware.
DfuSe Device Warning DfuSe Utility Connected to Console Firmware File Selection Upgrading in Process Verify and Target ID Selection Upgrade Complete 33
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18. APPENDIX C - COMMUNICATIONS STATUS WINDOW TABLE Below are possible messages that may appear in the communications status window when RA4200 is connected to a PERS-4200 Console. Opening Port COM30 Initializing Com Port Sending password Login Success Get status data Console Type: Standard Console Protocol Ver: 5 Hardware Ver: 0 Firmware Ver: 2.4.
19. SPECIFICATIONS CODING FORMATS DX CODE 24-BIT A1D PPM DXS CODE 24-BIT A1D PPM 1,048,567 Codes 1,048,567 Codes POWER REQUIREMENTS PRIMARY SUPPLY BACKUP SUPPLY BACKUP OPERATION DURATION BATTERY LIFE EXPECTED Plug-in Switching Power Supply Input: 120 VAC 60 Hz Output: 14 VDC 1.7 Amps Maximum 7.
20. REGULATORY INFORMATION This device complies with Industry Canada and Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for Class B Digital Device, pursuant to Part 15 of the FCC Rules.
21. LINEAR LIMITED WARRANTY This Linear product is warranted against defects in material and workmanship for twelve (12) months. This warranty extends only to wholesale customers who buy direct from Linear or through Linear’s normal distribution channels. Linear does not warrant this product to consumers. Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty, if any.
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Copyright © 2012 Linear LLC 231003 B
