User manual

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Troubleshooting Tips
The following troubleshooting tips may help if you are experiencing any difficulties using our
device.
• Check to make sure that all connectors are plugged in correctly.
• Make sure that the USB port that you are using is USB 2.0.
• Try a different USB 2.0 port
• Check to see that the monitor is connected correctly and the power is ON.
• Make sure to restart the server after the driver installation.
• Unplug the adapter, wait a few seconds, then re-insert it.
• Check the website to make sure you have the latest drivers.
• Reset/refresh/resynchronize your monitor.