Warranty

Warranty

30 Day Full Warranty | 1 Year Limited

E Home International Inc. (“E Home” or “we”) values its customers and wants you to be familiar with

our products warranty.

What Is Covered

Our products are warranted against defects in materials and/or workmanship for a period of one (1)

years from the original date of purchase. During the warranty period, E Home will either repair or

replace any covered, defective product. Within the first 30 days, E Home will incur all costs

associated with the repair, or replacement, and return of the defective product. After 30 days, the

customer will assume responsibility of shipping the defective product back to E Home for the

remainder of the warranty period. Our warranty only cover

What is Not Covered

This limited warranty does not cover any damage, deterioration or malfunction resulting from any

alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, neglect,

exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to

the carrier), lightning, power surges, or other acts of nature. This warranty does not cover any

damage, deterioration or malfunction resulting from the installation or removal of this product from

any installation, any unauthorized tampering with this product, any repairs attempted by anyone

unauthorized by E Home to make such repairs, or any other cause which does not relate directly to a

defect in materials and/or workmanship of this product.

How to Obtain Warranty Service

In order to enforce the rights under this warranty, the purchaser must notify E Home of a warranty

claim by contacting a E Home representative at service@ehomeinc.com. At this time, the purchaser

will be called upon to provide proof of purchase and the order ID number. The E Home

representative will either attempt to assist in troubleshooting, request photos showing defect, or

issue a Return Authorization Number and provide more detailed return instructions. Upon receipt

and review of the defective product, E Home will repair or replace, and return within five (5) business

days.

30 Day Money Back Guarantee

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Warranty 30 Day Full Warranty | 1 Year Limited E Home International Inc. (“E Home” or “we”) values its customers and wants you to be familiar with our products warranty. What Is Covered Our products are warranted against defects in materials and/or workmanship for a period of one (1) years from the original date of purchase. During the warranty period, E Home will either repair or replace any covered, defective product.
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E Home is so confident in the performance of our products that we offer a complete 30-Day money back guarantee. If you are unsatisfied with your purchase for any reason, we will gladly accept a return, and provide a refund less shipping fees. Eligibility requirements are as follows:     30 days begins from date of purchase Offer valid for original purchaser only Product must be returned in “like new” condition and in original packaging Offer valid for direct purchasers only.
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5. A E Home representative MUST BE NOTIFIED OF THE DAMAGES (refused or concealed) WITHIN 48 HOURS IN ORDER TO SUCCESSFULLY BEGIN A CLAIM WITH THE SHIPPING COMPANY. Customers exceeding this time frame may be penalized with a delay and/or forfeiture of a replacement, and or financial penalties. 6. The assigned E Home representative will require pictures and a description of the damages. 7.