Warranty Information

E HOME INTERNATIONAL INC.

Terms & Conditions

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30 Day Full Warranty | 1 Year Limited

What Is Covered

E Home International Inc. (“E Home” or “we”) values its customers and wants you to be

familiar with our products warranty. Our products are warranted against defects in materials

and/or workmanship for a period of one (1) years from the original date of purchase. During the

warranty period, E Home will either repair or replace any covered, defective product. Within the

first 30 days, E Home will incur all costs associated with the repair, or replacement, and return of

the defective product. After 30 days, the customer will assume responsibility of shipping the

defective product back to E Home for the remainder of the warranty period.

What is Not Covered

This limited warranty does not cover any damage, deterioration or malfunction resulting from

any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse,

neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be

presented to the carrier), lightning, power surges, or other acts of nature. This warranty does not

cover any damage, deterioration or malfunction resulting from the installation or removal of this

product from any installation, any unauthorized tampering with this product, any repairs

attempted by anyone unauthorized by E Home to make such repairs, or any other cause which

does not relate directly to a defect in materials and/or workmanship of this product.

How to Obtain Warranty Service

In order to enforce the rights under this warranty, the purchaser must notify E Home of a

warranty claim by contacting a E Home representative at service@ehomeinc.com. At this time,

the purchaser will be called upon to provide proof of purchase and the order ID number. The E

Home representative will either attempt to assist in troubleshooting, request photos showing

defect, or issue a Return Authorization Number and provide more detailed return instructions.

Upon receipt and review of the defective product, E Home will repair or replace, and return

within five (5) business days.

30 Day Money Back Guarantee

E Home is so confident in the performance of our products that we offer a complete 30-Day

money back guarantee. If you are unsatisfied with your purchase for any reason, we will gladly

accept a return, and provide a refund less shipping fees. Eligibility requirements are as follows:

 30 days begins from date of purchase

 Offer valid for original purchaser only

 Product must be returned in “like new” condition and in original packaging

 Offer valid for direct purchasers only. Customers purchasing via authorized resellers are

subject to policies of reseller.

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E HOME INTERNATIONAL INC. Terms & Conditions 30 Day Full Warranty | 1 Year Limited What Is Covered E Home International Inc. (“E Home” or “we”) values its customers and wants you to be familiar with our products warranty. Our products are warranted against defects in materials and/or workmanship for a period of one (1) years from the original date of purchase. During the warranty period, E Home will either repair or replace any covered, defective product.
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E HOME INTERNATIONAL INC. Terms & Conditions How to Obtain Refund Service In order to enforce the rights under this warranty, the purchaser must notify E Home of a return claim by contacting a E Home representative at service@ehomeinc.com. At this time, the purchaser will be called upon to provide proof of purchase and the order ID. The E Home representative will verify qualifying information and, if eligible, issue a Return Authorization Number, as well as provide more detailed return instructions.