User's Manual

Lightbug User Manual Page 71 of 73
To confirm the settings have been applied, the “Settings
Changed” message should no longer appear.
Simple Troubleshooting
If for whatever reason your tracker is not responding or
behaving as it should, you can reset the tracker by pressing
and
holding the button for 10 seconds. This will not affect
your settings.
Why location updates are not instant?
Location updates are not instant in general as it takes time
to get a GPS fix and if that fails the other location
technologies come into action. After the location data is
collected the tracker has to connect to the internet via the
GSM network in order to send the location information.
Why is my tracker not transmitting?
Always give your tracker a couple minutes to send a location
update and if that fails you can try the following:
- Make sure you have an
active data plan on your
tracker
- Make sure your tracker is charged, some battery
drain might have occurred for a number of reasons
- Force a location update (
hold tracker button for 3
seconds)
- Perform a reset (hold tracker button for 10 seconds)
- Ensure the tracker is in an area with good GSM
coverage