Cut Sheet

BreezEV Ultimate-Guard Program Details

BreezEV offers best-in-class hardware and technical support. Our standard warranty is 3 years parts only. We

strongly recommend upgrading your standard warranty to BreezEV’s Ultimate Guard plan for a hassle-free station

ownership experience.

BreezEV’s Ultimate-Guard program includes an extended warranty & comprehensive additional EV station

coverage. Ultimate-Guard enhances your standard parts warranty with dispatched labor at promised response

times to perform on-site repairs. Should a charging station go out of service for any reason, BreezEV customer

support will dispatch a technician to come to your site to repair or replace the station. You may purchase Ultimate-

Guard coverage in either a 1 year (renewable) plan or 5 year plan.

ADDITIONAL BREEZEV ULTIMATE GUARD FEATURES INCLUDE:

• 24x7x365 proactive station health monitoring (AmpUp performs this service)

• Remote troubleshooting and support during business hours (AmpUp performs this service)

• Dispatch of technicians when required for on-site repairs

• Unlimited software configuration changes

ONCE YOU PURCHASE AND INSTALL A STATION WITH THE ULTIMATE-GUARD PLAN, YOU MUST:

1. Submit a filled out and signed BreezEV Ultimate-Guard Installer Self-Certification Form

2. Submit photos to BreezEV of the install including photos of:

a. EV charging station including close-up images of front and back of the charger(s), front and back of the pedestal(s),

b. Internal wiring connections inside the charger(s) and pedestal(s),

c. Electrical breaker panel(s), breaker(s) and/or disconnect(s) feeding the charger(s).

RESPONSE TIME COMMITMENT:

BreezEV offer spare parts inventory and our warranty resolution provides you with on average 72-hour response and resolution plan, 7-day

remote resolution and 15-day field repairs. Note that time frames listed are on average, in certain areas, times may be extended due to

technician availability and/or other factors.

RENEWAL INFORMATION

Renewals will be handled either directly between BreezEV and the station owner or between the distributor and station owner (this can be

decided on each project). Part of filling out the initial BreezEV Ultimate-Guard Installer Self-Certification Form will include entering information

for BreezEV to contact the station owner to renew their plan at the end of the 1

year.

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BreezEV Ultimate-Guard Program Details BreezEV offers best-in-class hardware and technical support. Our standard warranty is 3 years parts only. We strongly recommend upgrading your standard warranty to BreezEV’s Ultimate Guard plan for a hassle-free station ownership experience. BreezEV’s Ultimate-Guard program includes an extended warranty & comprehensive additional EV station coverage.
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1YR BREEZEV ULTIMATE-GUARD (RENEWABLE AFTER YEAR 1) 1. Extended material only warranty – N/A since up to 3 years are included with the Product’s “Standard Limited Warranty”. 2. Product Defects: a. BreezEV coordinate & dispatches repair. b. BreezEV Product material would be covered under standard warranty. c. BreezEV covers the labor for repair to get the station back to normal working conditions. 3. Other Issues: (defined in section below labeled OMISSIONS FROM LIMITED WARRANTY AND EXTENDED WARRANTY) a.