Frequently Asked Questions
FQA:
Q: Why doesn't the pedometer work?
A: Wearable devices use advanced sensors in the industry, which can meet
the needs of ordinary users for step counting. The following scenarios may
cause differences in step count data:
1. For example, if your arm swings irregularly when you are standing again,
you may miscount your steps when eating, brushing your teeth, and so on.
Therefore, the wearable device will have more steps than it actually is.
2. In our daily lives, we often shake our arms or body. If in some scenes, your
shaking is regular and the duration is relatively long. The acceleration sensor
data is similar to walking, and the wearing device may be wrong. Think you are
walking and will record the number of steps.
3. If only a few steps are taken during step recording, and the walking action is
not sustained, the wearable device may not record, resulting in minimal
deviation.
Q: The watch and the mobile phone cannot be connected, how can I do?
A: 1. First of all, the watch needs to slide from top to bottom to find the set
button, slide until there is a QR code at the end, click in and scan the QR code
with your mobile phone to download the application software "Da Fit" APP.
2. Turn on the Bluetooth and location on the mobile phone, click the Connect
Watch button in the "Da Fit" APP, and find the corresponding watch model to
connect (the watch model can be found in the "About" button in the watch's
settings, and you can see it by clicking in).
3. After the connection is successful, slide the watch from top to bottom, and
you can see a small Bluetooth logo under the watch, which means the
connection is successful.
Note: If you need to disconnect the phone and the watch, you need to click
Disconnect in the "Da Fit" APP of the phone.
Q: The heart rate, blood pressure and blood oxygen data are inaccurate
or even ineffective.
A: The deviation of the measured value of the watch and the
sphygmomanometer is determined by many factors. The measurement
position of the sphygmomanometer is in the brachial artery, and the
measurement position of the watch is in the two main branches of the
arterioles. Normally, the aortic blood pressure measurement and the arteriole
There will be deviations in the blood pressure measurement; if you use a
watch and a sphygmomanometer to measure at the same time, because the
blood flowing in the artery is eccentric, the band below the middle of your
elbow will be under pressure during the measurement of the
sphygmomanometer, and the blood will not be temporarily available. Smooth
flow to the lower arterial branches; increased vascular tension will increase the