Instructions / Assembly

7
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Grill will not light /
turn on
Power Make sure power is plugged into working GFCI
outlet, and outlet is not tripped.
Unplug grill and check for blown fuse; refer to con-
troller schematic on page 20.
Fuse Replace fuse manually and try again. Call Customer
Service if the problem persists
Igniter Remove cooking grate, flame deflector, and drip
pan; visually inspect fire pot and if after 10 minutes:
• Your pellets are feeding
• Your blower fan is running and your grill is still not
lighting;
Then your igniter rod may
Auger Motor Remove cooking grate, flame deflector, and drip
pan; visually inspect auger turning in the fire pot.
(Note: the auger turns very slowly). If auger is not
turning, you may have an obstruction in your hopper.
Clean out pellets and try again. If problem persists,
your auger motor may need to be
Control Board UNPLUG GRILL. Check to make sure the fuse is
intact and has not blown. Check for any loose wire
connections. If any wires have become detached,
refer to controller schematic on page 19.
Grill is smoking ex-
cessively/ smoke is
discolored
Pellet quality / age Inspect pellets; ensure that pellets are dry and have
not broken down into sawdust.
If problem persists, remove pellets from the hopper
and clean ash from your fire-pot, replace with fresh
dry pellets.
Excess ash in fire
pot
Check the burn pot for ash and clean as necessary
(Its advised to clean fire pot
Blower fan Unplug grill. Remove access panel; visually inspect
blower fan for any obstructions, loose connections,
bugs, etc.
Remove obstructions. Power grill on. If problem
persists, unplug grill. Spin fan manually for several
revolutions. Plug grill back in. If problem still per-
sists, your blower fan may need to be
Grill will not heat
up to or maintain
proper
Pellet quality / age Inspect pellets; ensure that pellets are dry and have
not broken down into sawdust.
If problem persists, remove pellets from the hopper
and clean ash from your fire-pot, replace with clean
dry pellets.
Insufficient airflow Check fire pot for any obstructions/ash
Excess ash in fire
pot
Check fire pot for ash and clear as necessary.