User's Manual

2. What if I move within the initial term of my contract?
You may have the system moved to another residence, provided
we service the area and you pay the applicable move charge. The
new owner of the home may take over the system by signing a new
agreement and paying our current reprogramming fee. This will
release your from the remaining contract obligations. If the new
owner does not wish to take over the system, and you do not
choose to move the system, you will be responsible for the original
contractual obligation.
3. Do I own the system?
If you paid the connection fee only, Brink’s owns the alarm system.
If you paid the additional purchase charge, you own the system. If
you purchased the system, your installation work order will show a
separate “Purchase Fee” of usually an additional $500.
4. Will I receive a discount on my insurance for having a security
system installed?
Most homeowner’s policies offer discounts to policy holders with
security systems. Contact your insurance company for more
information. The Certificate of Installation that your installer
provided can be used to provide proof to your insurance company
that the installation took place.
5. How do I receive credit for referring another customer?
If you refer a new customer to Brink’s, and that customer has a
Brink’s Home Security system installed, you will receive one month
of monitoring free. Please have the person you referred write your
name and telephone number in the space provided at the bottom
of their contract. Contact Brink’s Customer Care at
www.mybrinks.com or call 1-800-445-0872. Your account will be
credited within 60 days of the installation date.
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System Testing ...................................................................................................................25
Siren and Transmission Test ....................................................................................................25
Testing All Burglary Sensors ....................................................................................................26
Testing the Smoke Detector......................................................................................................27
Testing the Doors and Windows Only ......................................................................................27
Testing With Not Ready Zones .................................................................................................29
Trouble Messages ..................................................................................................................30
No AC Power Indication ...........................................................................................................31
Low Battery Indication/Replacing Battery ................................................................................32
Replacing the Batter
y in the Keypad/Grid Extender ................................................................33
Communication Problem Indication .........................................................................................34
Line Cut Indication (Optional Feature) .....................................................................................35
Upload/Do
wnload Failure ........................................................................................................35
Zone Trouble Indication ............................................................................................................36
Component Failure ..................................................................................................................36
Call Brink’s Indication ...............................................................................................................36
Siren Failure Indication ............................................................................................................36
Cleaning the Smoke Detector ..................................................................................................37
If
You Trigger an Alarm while Cleaning the Detector ................................................................37
Service the Detector Every Two Years .....................................................................................37
Setting the Clock ...................................................................................................................38
Emergency Evacuation Plans ..............................................................................................38
Questions and Ans
wers ........................................................................................................40
Gener
al Use of the System ......................................................................................................40
Codes and Code
Words ...........................................................................................................41
Alarms and Emergencies .........................................................................................................42
Emergency Contacts ................................................................................................................43
Financial Questions .................................................................................................................43
Repairs and Upg
rades .............................................................................................................45
Additional Questions?...............................................................................................................46
W
arranty Information ............................................................................................................46
Important Notices ..................................................................................................................46
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