User's Manual

Questions and Answers
General Use of the System
1. How can I avoid false alarms?
Take a look at the tips on page 3. If you have any further
questions, call Brink’s Customer Care at 1-800-445-0872.
Customer Care is available to help you 24 hours a day, seven
days a week.
2. Do I need an alarm permit?
Alarm permit ordinances vary from area to area. Please contact
your local emergency agencies, or your city or county government
to determine if a permit is needed in your area. It is your
responsibility to get the permit, pay the fees, and inform Brink’s
of your permit number.
If you do not have a permit, emergency agencies may choose not
to respond to an alarm at your home. In addition, false alarm fines
are generally much higher for systems lacking permits.
3. How often should I test the system?
You should test the system once a week. Follow the test
instructions beginning on page 25 of this manual.
4. Should I clean the smoke/heat detector?
Yes. Follow the instructions on page 37.
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The power supply is plugged into an outlet near the
keypad. It provides electrical power to the keypad. This
should not be unplugged.
If you should notice that the power supply is
unplugged, plug it back in immediately.
One sensor is placed in or on the frame and body of each
door or window that is protected. If the door or window is
opened while the system is on, an alarm sounds. An
alarm signal is sent to the Brink’s Monitoring Center.
Depending on the size and configuration of your home,
one or more grid extenders will be installed. The grid
extender is mounted in an out-of-the-way location — for
example, behind a sofa. One grid extender in your home
must be connected to a RJ31X. This will be done by your
installer.
The grid extender is the backbone of your wireless
security network. It communicates with all of the other
parts and receives information from the system’s sensors
and keypad. It also contains a battery that allows the
system to operate during a power failure. When an alarm
occurs, the grid extender sends a message over the
telephone line to the Brink’s Monitoring Center.
Should you need to unplug the grid extender, you will
notice it is screwed into the wall outlet. To remove the grid
extender, simply unscrew and then unplug. To re-attach,
plug the grid extender into the outlet and then reaffix the
screw to secure the grid extender to the outlet.
5
Power Supply
Door/ Window
Sensors
Gr
id Extender
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