Installation Guide
7
What is NOT Covered by this Warranty
1. Product sold by the manufacturer as other than “rst quality.”
2. Improper Installation: Material installed not in accordance with Light Commercial Installation Guide,
including any and all problems caused by the use of non-recommended adhesive or seam sealer,
underlayment and/or preparation of the substrate, are not warranted. Installation errors are not
manufacturing related conditions. TracMaster does not warrant installer workmanship.
3. TacMaster will not pay for labor costs to repair or replace material with visible conditions that were
apparent before installation.
4. Improper maintenance which results in loss of gloss or buildup of a dulling lm. This includes damaged
caused by steam mops.
5. Damage resulting from neglect or misuse of strong detergents, chemicals, corrosives; including but not
limited to stains from paints, dyes, mats, fertilizers or other similar materials.
6. Damage caused by moving appliances or heavy furniture without protecting the oor. (Always protect
oor by using plywood or hard board runways when moving heavy objects and also when using an
appliance dolly, heavy objects equipped with wheels or rollers, including two and four wheel carts etc.)
7. Damage resulting from accidents, casualty events, abuse or improper usage (including pet related
damage, such as chewing, digging, clawing, etc.). Accidents, abuse and improper usage are dened as,
but are not limited to damage caused by: casters*** on furniture, rotating beater bars on vacuum cleaners,
burns, cuts, impact from heavy and sharp objects, narrow or spike heels, cleats, etc., as well as, damage
resulting from unprotected furniture legs.
8. Damage caused by appliance or plumbing leaks and/or steam mops.
9. Fading, discoloration, or other damage due to excessive temperatures or sunlight. Radiant heat must not
exceed 85 ° F (29°C) and be approved by the manufacturer for the use of their product with resilient vinyl
ooring applications.
10. Problems or damage due to excessive moisture or hydrostatic pressure from the sub-oor including pH
levels outside the Light Commercial Installation Guide. *
11. Discoloration caused by use of latex or rubber-backed oor mats. Note that some synthetic backed carpets
contain latex in the manufacturing process that may discolor your vinyl. Always use mats marked as
“non-staining.”
12. Damage caused by remodel or construction related activities.
13. Discoloration caused by asphalt walk o trac on products without a polyurethane lacquer (these
products will not be warranted under our Yellowing Stain Resistant Warranty).
14. Discoloration caused by wheeled trac.
15. Discoloration caused by rubber pads, rubber wheels, rubber tires, rubber rollers, automotive tires, etc.
16. Flooring installed on stairs is excluded from warranty coverage.
17. Installation of residential products that are not approved for Light Commercial settings. TracMaster
recommends installation of commercially warranted products only in commercial settings. If there is a
question as to which products qualify as “Residential,” Light Commercial” or “Commercial,” contact your
TracMaster representative or call Technical Services at 888-225-8287.
Light Commercial Warranty Details
This document is reviewed on an ongoing basis. 10/10/14