Warranty

8/14/17 HOMEDEPOT.COM/LIFEPROOF
Halstead N.E. Corp., 15 Oakwood Avenue, Norwalk, CT 06850 Please contact 1-866-843-8453 for further assistance.
EXCLUSIONS
The following are not covered by this Limited Warranty:
• Dissatisfaction or damage due to improper installation
or maintenance, including use of improper cleaning
solutions or finishes, unevenness or irregularities. Refer
to the lifeproof™ Installation Instructions for more
details.
• Damage caused by fire, burns, abuse, flooding, spills,
scratches, abrasive scouring pads, scuffing, staining,
construction or installation.
• Damage caused by vacuum cleaner beater bar,
indentations or damage caused by spiked heeled
shoes, improper rolling loads, caster wheels, chairs or
other furniture without proper floor protectors and cuts
from sharp objects.
• Changes in color or sheen from exposure to sunlight or
due to use of rubber-backed mats.
• Exterior applications.
• Loss of gloss.
• Minor shading, color or texture differences between
samples or printed color photographs or illustrations
and delivered product.
• Flooring sold as irregulars or trial grade materials or
“as is”.
• This flooring should not be used to seal an existing floor
from moisture, it is a floating floor which is waterproof,
but this flooring cannot prevent problems associated
with or caused by flooding, excessive moisture or
alkalis in the subfloor or conditions arising from
hydrostatic pressure.
• Ultra-Fresh
®
has been added to the flooring surface
and underlayment to help protect the flooring article
by inhibiting the growth of odor and stain-causing
mold and mildew. This protection does not extend to
surrounding surfaces.
• Only installation techniques described in the lifeproof™
Installation Instructions are warranted. Halstead New
England does not warrant lifeproof™ installations
involving custom cutting, such as 45-degree mitered
corners and serpentine edges. Halstead New England
does not warrant lifeproof™ installations in which the
flooring is adhered (glued or nailed) to the substrate, as
lifeproof™ is a floating floor.
• Loss due to loss of time, inconvenience, incidental
expenses (such as telephone calls, labor and/or
materials) incurred in the removal or reinstallation
of the affected material, and any other incidental or
consequential damages.
Some states and provinces do not allow the exclusion or
limitation of incidental or consequential damages, so that
the above limitations and exclusions may not apply. Your
Limited Warranty gives you specific legal rights, and you
may have other legal rights, which vary from state to state
or province to province.
This Limited Warranty is in lieu of any other warranties,
expressed or implied. Please keep your receipt or obtain
it from The Home Depot
®
. Halstead New England requires
the receipt in order to verify date of purchase to help
resolve any problems.
WARRANTY OWNER
This Limited Warranty applies only to the original purchaser and the original installation site and is not transferable and,
with respect to the residential warranty, applies only to a resident homeowner.
Claims under this Limited Warranty must be made in writing to the following address:
lifeproof™ Warranty Department
Halstead New England
119 Thomas Street
Calhoun, GA 30701
Ultra-Fresh
®
is a registered trademark of Thomson Research Associates, Inc.