Warranty
Lifeproof® Warranty Guide
Click Waterproof Bamboo Flooring
LIMITED MANUFACTURERING DEFECT WARRANTY
Manufacturer warrants the flooring in their original manufactured condition to be free from defects in material
and workmanship including milling, assembly, dimension and grading for a period of one year from the date of
purchase.
LIMITED LIFETIME STRUCTURAL AND FINISH (RESIDENTIAL) WARRANTY / 10-YEAR FINISH (LIGHT
COMMERCIAL) WARRANTY
Our flooring products come with a Limited Lifetime Structural (Residential) Warranty/ Limited Lifetime Finish
(Residential) Warranty/ 15-Year (Light Commercial) Finish Warranty. The warranty applies to the original purchaser
of the flooring only and guarantees that the surface will not wear-through or peel off for the lifetime of the floor.
Lifetime of the floor, starting from the date of purchase, when used under normal residential traffic conditions, or
Fifteen [15] years from the date of purchase, when used under light commercial conditions as defined by the NWFA guidelines.
Installation of the product confirms your acceptance of the product. Failure to follow Pre-Installation and
Installation guidelines will void the manufacturer’s warranty. The warranty does not cover damage from improper
use, care, maintenance or installation, including scratching, exposure to moisture and humidity, water damage,
denting, telegraphing, fading, or staining. In the case of standing water or flooding, Lifeproof™ Flooring will not act
as a waterproofing barrier for the subfloor and/or any surrounding structure. Any damage to the subfloor and/or
surrounding structure that is caused by standing water or flooding is not covered by this limited warranty. For
interior household use only. All maintenance instructions must be followed.
Terms and Conditions
Breach of the following conditions shall render the warranty null and void;
1. Liability is limited to the original purchase price or cost of repair to affected area(s), subject to the discretion of
manufacturer.
2. Warranty is NON-TRANSFERRABLE;
3. Warranty does not apply to any product designated as “Closeout,” “AS-IS,” “Blowout,” “Rustic,” “Cabin,” “Antique,”
“Tavern,” “B-Grade,” “Discontinued,” Discounted,” or” Clearance” or similar description;
4. The lifetime of the floor is defined as the length of time from installation to resale or from installation to removal,
whichever is shorter;
5. Installation constitutes acceptance. Flooring is a natural product; individual planks will vary slightly in color and
appearance. The color and appearance of individual samples, panel, and displays may vary slightly from the color and
appearance of individual planks;
6. The flooring shall be installed according to Manufacturer’s written guidelines;
7. “Residential Use” is defined as the original purchaser owns and resides in the residence of the installation. Rental and
Leased properties are excluded.
8. “Light Commercial Use” is defined by conditions and foot traffic which moderately impact the flooring. Examples include
small healthcare office spaces, art galleries, boutiques, photography studios, styling salons and rented or leased dwellings.
Definitions subject to manufacturer discretion.
9. The sub-flooring shall meet or exceed the requirements of the building codes of the local jurisdiction and the
recommendations of the National Wood Flooring Association;
10. All heating and cooling systems, shall meet or exceed the recommendations of the National Wood Flooring Association;
11. The relative humidity of the room where the floor is installed shall be kept between 35% - 55% year-round. The use of a
humidifier/dehumidifier may be necessary to maintain this range. DO NOT INSTALL FLOORING IF THESE CONDITIONS ARE
NOT CONTINUIOUSLY BEING MET;
12. The ambient temperature of the room where the floor is installed shall be kept between 60º F - 80º F continuously;
13. The floor shall be maintained according to Manufacturer’s written instructions;