Warranty

COVERAGE
PNA guarantees that Lifeproof™ Carpet Cushion will retain at least
90% of its original thickness on average over an area of no less than
3 feet by 6 feet through the Warranty Period. PNA also warrants that
Lifeproof™ Carpet Cushion will remain waterproof through the
Warranty Period, which means that liquid water will not pass through
the product, and the structural integrity of the Lifeproof™ Carpet
Cushion will not be materially damaged by water exposure.
REQUIREMENTS
PNA’s warranty of Lifeproof™ Carpet Cushion is provided only to the
original purchaser who purchased the product from The Home
Depot
®
. It also only applies to the original installation of the padding
under new and suitable-grade original carpet and is void if a second
carpet is installed over it. The carpet and Lifeproof™ Carpet Cushion
must have been properly installed, indoors and wall-to-wall, in an
owner-occupied home owned by the original purchaser in the United
States of America. “Properly installed” means installed in accordance
with the Lifeproof™ Carpet Cushion Installation Guide and the
Carpet and Rug Institute Residential Installation Standard CRI-105.
LIMITATIONS
This warranty applies only to the original purchaser, and it is not
transferable. For proof of purchase and warranty holder identity, the
original purchaser making a claim under this warranty must provide
the proof of purchase for the Lifeproof™ Carpet Cushion and its
installation in the form of sales receipt(s), invoice(s), or statement(s)
that show(s) the date, product, and location purchased and the date
of installation. Because original receipts are prone to fading over
time, PNA suggests that you make a photocopy or scan your
receipt(s) for future warranty purposes. PNA may also require proof
of purchase and installation of the carpet installed over the product
to verify that it was the original carpet installed with the product and
that it was properly installed.
All claims covered by this warranty are limited to the replacement of
the affected Lifeproof™ Carpet Cushion material with material of like
grade. This includes reasonable installation labor charges.
Any costs of carpet installation, and any costs associated with
moving, removing, or installing furniture, equipment, baseboards/
quarter round, or similar items are specifically excluded from the
warranty.
EXCLUSIONS
This limited warranty does not cover loss or damage caused in
whole or in part by (a) failure of the carpet under which the Lifeproof™
Carpet Cushion is installed; (b) improper installation of Lifeproof™
Carpet Cushion or of the carpet installed over it; (c) improper floor
inspection or preparation; (d) damage by pests (including
wood-boring insects), flooding, fire, burns, abuse, smoke, excessive
heat, chemicals (toxic or non-toxic), molds, natural disaster, owner
negligence, and/or neglect; (e) improper handling and maintenance
of Lifeproof™ Carpet Cushion before and after its installation, (f) any
Lifeproof™ Carpet Cushion
Limited Lifetime Warranty
commercial applications, (g) Lifeproof™ Carpet Cushion having been
used for an exterior application, and (h) Lifeproof™ Carpet Cushion
having been relocated from the original installation location.
WARRANTY SERVICE
To process a claim under this warranty, the original purchaser must
send timely written notice of any claim, within the Warranty Period, to
PNA at the address listed below. The notice must describe the
product and the claimed defect, and it must include a copy of the
original purchase receipt(s). All warranty claims must be submitted to
PNA for approval before removal of the product at the place of
installation (but partial removal of the carpet is allowed to determine
defects or damage). PNA reserves the right to inspect the product as
installed at the place of installation prior to removal. Failure to comply
with this warranty will render the warranty null and void. PNA will be
permitted in its discretion to take, at no cost, samples of the affected
Lifeproof™ Carpet Cushion for laboratory testing.
UNLESS OTHERWISE REQUIRED BY APPLICABLE LAW, PNA WILL NOT
BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
RESULTING FROM DEFECTS IN, OR FAILURES OF, THE PRODUCT OR
THOSE INCURRED IN THE REPAIR, REMOVAL, REPLACEMENT, OR
REINSTALLATION OF AFFECTED MATERIAL. THE ABOVE WARRANTY,
REMEDIES, AND LIMITS OF LIABILITY SET FORTH THE PURCHASER’S
SOLE REMEDY IN CONNECTION WITH THE PURCHASE OR USE OF
LIFEPROOF™ CARPET CUSHION. TO THE EXTENT THAT PNA IS
REQUIRED TO HONOR WARRANTIES IMPLIED OR ARISING BY
OPERATION OF LAW, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE
DURATION OF THE EXPRESS WARRANTIES PROVIDED IN THIS
DOCUMENT. TO THE EXTENT THE PURCHASE OF LIFEPROOF™
CARPET CUSHION IS THROUGH A TRANSACTION THAT RENDERS THE
PRODUCT NOT A “CONSUMER PRODUCT” OR THE PURCHASER NOT A
“CONSUMER” UNDER LAW, PNA DISCLAIMS ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
*Some states do not allow the exclusion or limitation of special, incidental or
consequential damages, so the above limitation or exclusion may not apply to
you.
*This warranty gives you specific legal rights and you may have other rights
which vary from state to state.
*This warranty supersedes all previous warranties, if any.
Palziv North America, Inc.
Attention: Consumer Products
7966 NC 56 Highway
Louisburg, NC 27549
Tel. [phone]
[e-mail]
Palziv North America, Inc. (“PNA”) has engineered Lifeproof™ Carpet Cushion to continuously provide substantially the same cushioning support
and remain waterproof from the day it is purchased through the life of the carpet under which it is installed (the “Warranty Period”).