Use Instructions

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Help Needed – No Cell Signal Available
Alarm Event
Description
Help Alarm initiated by the User pressing the Help
Button on the End Device or by the End Device
detecting a fall; and the AT&T wireless network is
unavailable: a verbal warning message is delivered
by the End Device.
Priority High
Device Action The Help Alarm Signal will be buered in the End
Device. The End Device will continue to try to
connect to the network and deliver the alarm. It
will re-announce the voice prompt every 5 minutes
until: the condition is corrected and the alarm
signal is delivered, or, 30 minutes has elapsed, or,
the battery is exhausted.
Alarm Event
Reported/
Displayed
Locally?
Yes. Upon pressing the Help Button on the End
Device or when the End Device has detected a
fall, a Voice Message plays: “Your call cannot be
connected. There is no signal strength. Please
move to another area.” The Indicator Light ashes
red. This is an alarm that will self-cancel once
connection to the AT&T wireless network is re-
established.
Alarm Event
Reported to
Philips Lifeline?
No. If the AT&T wireless network is unavailable
a Help Alarm Signal cannot be sent to the
Response Center.
MHB3_7250_IFU 2020c.indd 38 2/15/21 2:28 PM