Use Instructions

Questions? Call 1-800-635-6156

Silencing Alarms

Once a High Priority alarm is detected, it cannot be silenced.

During Medium Priority alarms, the Pendant will play a sound

and possibly a voice prompt once upon detection of the

alarm, but the orange Indicator Light ashes until the alarm

condition is corrected.

Resetting an Alarm – what does reset mean?

High Priority alarms are normally reset (cancelled once

addressed) by the Response Center. Additionally, the Pendant

may periodically poll the Response Center to see if the alarm

should be reset and does so accordingly. If the alarm is not

reset by the Response Center, the Pendant will automatically

reset the alarm after 30 minutes.

Note: Putting the GoSafe 2 Mobile Pendant into Sleep Mode

during an active high priority alarm will reset the device, canceling

the alarm. However, a prolonged (10 seconds) button press

is required to put the Pendant into Sleep Mode and a Voice

Message is played requiring the User to conrm this action by

pressing the Help Button again to actually enter Sleep Mode.

Since the alarm likely has already been reported to the Response

Center, Philips Lifeline will likely attempt to contact the Subscriber

via alternative means if this happens - such as by calling the

home phone or cell phone of the User. If they are not able to

contact the User, the Response Center will begin to facilitate

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