Use Instructions
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Questions? Call 1-800-635-6156
Setting up your Lifeline Service
Before you can use your system, your Communicator must
be properly set up, and the signal range of your Help Button
must be determined. Please see the Quick Setup Guide for
instructions on how to set up your system and test the signal
range of your Help Button. If you have any questions, please
contact Philips Lifeline or your representative.
Responders and People to Notify
What is a “Responder”?
If you should need emergency assistance and activate your
Pendant, a responder is someone you want Philips Lifeline
to contact to physically go to you and help you. As a Lifeline
subscriber, you should have designated people who have
agreed to be “Responders.” These are people whom Lifeline
should call in an emergency, when appropriate. Responders
may also be called upon to help address issues with your
system. Examples include: neighbors, friends, relatives, your
current nursing aide, etc.
Choosing a Responder
It is best to choose a Responder who:
• Has a key to your home or knows where one is located
(perhaps in a key lockbox)
• Could come to help you at dierent times of the day or night
• Lives or works within 10 minutes of where you live
• Has a phone, preferably a cell phone
• Ideally has a driver’s license and access to a vehicle
• Is physically capable of assisting you.
Agency Submission File