Use Instructions

64
Questions? Call 1-800-635-6156
HELP NEEDED End Device (7000MHB/7100MHB) out of range of Communicator/
no Signal Strength
Alarm Event
Description
Help Alarm initiated by the User pressing the button on
the End Device or by the End Device detecting a fall; and
the AT&T wireless network is unavailble. Then a Warning
Message is displayed.
Priority High
Device Action The Help Alarm Signal will be sent to the Response Center
once the connection to the AT&T wireless network is
re-established.
Alarm Event
Reported/
Displayed Locally?
Yes. Upon pressing the button on the End Device or when
the End Device has detected a fall, a Voice Message plays
and the LED ashes red. This is an alarm that will self-
cancel once connection to the AT&T wireless network is
re-established.
Alarm Event
Reported to Lifeline?
No. If the AT&T wireless network is unavailable a Help Alarm
Signal cannot be sent to the Response Center.
HELP NEEDED Fall Detected End Device (7000AHB/7000MHB/7100MHB) in
range of Communicator
Alarm Event
Description
Help Alarm initiated by End Device detecting a fall.
Priority High
Device Action Operates normally
Alarm Event
Reported/Displayed
Locally?
Yes. When the AutoAlert or GoSafe Mobile Button has
detected a fall has occurred, a “fall detected” Help Signal
is sent to the Communicator. When the Communicator
receives and acknowledges the signal, the indicator on the
End Device ashes red. The Communicator plays a Voice
Message and its Help button ashes red. The Communicator
Help button turns solid red once a voice connection is
established with the Response Center.
Alarm Event
Reported to Lifeline?
Yes. A “fall detected” Help Alarm Signal is sent to the
Response Center by the Communicator. Upon receiving the
“fall detected” Help Signal, the Response Center calls the
Communicator to establish contact with the Subscriber and
to see what kind of help they need.
Agency Submission File