Use Instructions

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Questions? Call 1-800-635-6156
Determining your location
In Alarm State, GoSafe is designed to help identify your
location, at or away from home. However, you should always
tell the Response Associate your exact location if you are
able to do so. If you are unable to speak or describe your
exact location, Lifeline will contact help to nd and assist you
where you are. Lifeline cannot guarantee that your location
can be determined at all times.
If your Responder or emergency services is having trouble
locating you, Lifeline may activate the Audio Beacon feature.
This is a very loud, siren-like noise that will come from the
speaker on the button and will help responders to nd you
more easily. Each time the Audio Beacon is activated, it will
sound for 5 minutes. Pressing the Help Button will silence the
Audio Beacon and will not initiate another Help Call.
GoSafe Voice Response at Home
When using the GoSafe Mobile Button from within the
range of the Communicator, it is important to know that the
Response Center will always call the Communicator rst. If
the Response Associate cannot hear you, they will attempt to
contact you using the speaker and microphone on the Help
Button itself. Conversation over the Communicator and the
Help Button is facilitated via independent communication
paths. The fact that the Response Associate may be able to
contact the Communicator does not mean that they are able
to contact the Help Button in all cases. Regardless, Lifeline
will ultimately contact a responder to go to your home and
assist you.
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