Use Instructions
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Questions? Call 1-800-635-6156
• A fall from a height of less than 20 inches (0.5 meters)
• Bracing the impact of a fall or interrupting the fall in-process,
such as by holding-on to a piece of furniture during the fall.
Caution
Certain conditions can aect the ability of the AutoAlert
Technology to detect a fall:
• If you live at an altitude above 6,600 feet (2000 meters)
• If you are less than 4 feet 6 inches in height (1.4 meters)
• If you weigh less than 88 pounds (40 kilograms)
Any of these conditions can reduce the fall detection
capability of the AutoAlert technology. However, the ability to
send a help call by pressing the Help Button is not aected by
such conditions.
If you fall and need help, always press the Help Button if you
are able to. Note that if your Help Button did detect the fall
and is already in-process of calling Lifeline, pressing
the button WILL NOT cancel or interrupt the call already
in-progress, and will not interfere with system operation
in any way.
False “fall detected” alarms may occasionally occur
While the AutoAlert technology is designed to generate very
few false alarms, a fall detected alarm might occasionally
occur when there was not a fall (i.e., a false alarm). This is
considered normal operation. If this occurs, don’t panic. Allow
the call to connect. A Lifeline Response Associate will answer
the call when it connects. Simply tell them that “No help is
Agency Submission File