Use Instructions

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What to expect when the AutoAlert fall detection
technology in your HomeSafe AutoAlert Button detects
a fall
• A Help Call is automatically generated after
approximately 30 seconds of a fall being detected. While
the fall may be detected in only a few seconds, the 30
second period is provided for users to “self-recover” from
a fall if able.
• If the Help Button detects that you have self-recovered
from the fall, within approximately 30 seconds of a fall
being detected, a Help Call will not be generated.
• Do not attempt to stand if you feel unable to.
• Regardless of whether you have fallen or not, if you think
you need assistance, always push the Help Button to
initiate the Help Call if you are able to do so. Pushing the
Help Button generates the Help Call promptly. If your
Help Button has detected a fall but 30 seconds have not
yet passed, pressing the Help Button WILL NOT cancel
the help call. It will send the help call promptly.
About Fall Detection
Warning
The AutoAlert fall detection technology does not detect every
fall. Some movements may not register as a fall and would not
be detected. Examples include, but are not limited to:
• A gradual slide such as from a seated position - such as
from a wheelchair.
• Lowering oneself slowly to the ground
Agency Submission File