Use Instructions
14
Questions? Call 1-800-635-6156
Equipment service
Every Communicator and Help Button is manufactured to
high quality standards. Philips Lifeline equipment can only
be factory-serviced by Philips Lifeline. The HomeSafe/
GoSafe devices perform periodic diagnostic self-tests to verify
their functionality. If you ever experience issues with your
equipment, or if it becomes damaged, please contact
Philips Lifeline or your representative.
Contact Philips Lifeline or your representative
• If you would like to transfer your service to a new or
second home. If you want to transfer you service to a
dierent address, you must rst call Philips and tell us the
address to which you want it transferred. For the change
to take eect, you must call Philips to conrm that you are
residing at the new address.
• If your Responder or People to Notify list needs to be
updated. It is important that your list is up to date with the
correct people and telephone numbers.
• If someone else in your home needs to use the Lifeline
Service. More than one person living in the same household
can have the service.
Agency Submission File