User Manual

12
Questions? Call 1-800-635-6156
Note: The Response Center is available 24 hours a day, 365
days a year. Your Lifeline subscription provides for unlimited
calls to the response center without penalty. A trained
Personal Response Associate is always available to assist you.
Hello, Mrs. Smith.
Do you need help?
Help call in
progress.
Please wait.
1
2
2. Your Pendant calls the Lifeline Response Center. When it
dials the Response Center, your pendant will repeatedly say:
“Your Help Call is in progress; please wait.” Once it connects
with the Response Center, it will say: “Your call has been
connected; Lifeline will be right with you.” It is normal to
experience a slight delay prior to speaking with a
response associate.
3. The Response Center will answer the call. A Lifeline
Response Associate will speak to you through the pendant’s
built-in speaker and hear you through the highly sensitive
microphone. He/she will ask if you need help. If you do
not need help, just tell the Response Associate that no help
is needed.
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Not for dissemination to the public without the express written consent of Philips.