User Manual

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Responders and People to Notify
What is a “Responder”?
As a Philips Lifeline subscriber, you should have designated
people who have agreed to be “Responders.” These are
people whom Lifeline should call in an emergency, when
appropriate. Examples include: neighbors, friends, relatives,
your current nursing aide, etc.
Choosing a Responder
It is best to choose a Responder who:
• Has a key to your home or knows where one is located
(perhaps in a key lockbox)
• Could come to help you at dierent times of the day or night
• Lives or works within 10 minutes of where you live
• Has a phone, preferably a cell phone
• Ideally has a driver’s license and access to a vehicle
Since the GoSafe Lite System allows you to call for help both
at and away from home, it is best to choose a Responder who
can also:
• Drive to your location, whether you are at home or away
from home, and provide help if needed.
Information Philips Lifeline needs about Responders
Please ensure that Philips Lifeline has the following
information about each person acting as a Responder:
• Name
• Phone numbers – home, work and cell phone
• Whether or not the Responder has a key to your home
draft
Confidential Draft for Agency Submission Only.
Not for Posting on any Public-Facing Website
Not for dissemination to the public without the express written consent of Philips.