User Manual

59
AC Power Restored Communicator (7000C / 7000L)
Alarm Event
Description
If AC power is restored within 24 hours of the Communicator’s
“Low Battery + NO AC Power” alarm event occurring, then the
Communicator will report a silent alarm to the Call Center
Priority N/A
Device Action Operates normally
Alarm Event Reported/
Displayed Locally?
No visual or audible alarm is generated when AC Power is restored.
Instead, the flashing message light / alarm generated by the “AC Power
Lost” is reset and the Message button stops flashing.
Alarm Event Reported
to Lifeline?
Yes. If AC power is restored within 24 hours of a reported low battery
+ no AC condition, a Maintenance Signal is sent to the Call Center,
letting the Call Center know the Home Communicator is receiving
power.
Priority of Device Error Alarms
The Communicator plays messages in the priority order shown in the table below separated when
multiple fault conditions are active simultaneously and the Message button is pressed.
Fault Condition Audio Message
Wireless connection
lost / No Wireless
Signal
“Unfortunately, the signal strength in this location is not strong enough.
Move your Home Communicator to a different location.”
No Phone line “Please check the phone line and connections”
External Phone off
Hook
“A phone is off-hook. Please check other phones in your home.”
Low Battery GoSafe
Mobile Button
“Please charge your Help Button as soon as possible. The battery is
very low.”
AC Power Loss “No power is detected. Please check the power cord.”
Communicator Low
Battery
“The backup battery is low.”
Communicator has a
Hardware or Software
Failure
“There is a fault with your Home Communicator. Please contact Philips
Lifeline.”
End Device has a:
‘Hardware Failure’ OR
‘Software Failure’ OR
‘Battery Low’
“There is a fault with your Help Button. Please contact Philips Lifeline.”
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Not for dissemination to the public without the express written consent of Philips.