User Manual

54
Device Error (Medium Priority) Alarms
The HomeSafe/GoSafe Communicator and Help Button alarms described below are automatically
generated alarms designed to periodically let the Call Center know that the Communicator and Help
Buttons are working properly.
Alarm Event Type
AC Power Lost Communicator (7000C / 7000L)
Alarm Event
Description
In the event that the Home Communicator loses its connection to AC
Power, a Warning Message is displayed
Priority Medium
Device Action Switches to backup battery and operates normally
Alarm Event Reported/
Displayed Locally?
Yes. The Message Button on the Home Communicator flashes yellow-
orange. A Voice Message plays upon pressing the Message Button.
This is an alarm that will self-cancel once connection to the AC power
is re-established.
Alarm Event Reported
to Lifeline?
No.
LOW BATTERY + AC Power Lost Communicator (7000C / 7000L)
Alarm Event
Description
When the charge level of the Communicator backup battery is low
(less than 4.88V) AND the Communicator has lost AC Power, a
Warning Message is displayed
Priority Medium
Device Action Operates normally under battery power until battery is depleted
Alarm Event Reported/
Displayed Locally?
Yes. The Message Button on the Home Communicator flashes yellow-
orange. A Voice Message plays upon pressing the Message Button.
Alarm Event Reported
to Lifeline?
Yes. A silent Maintenance Signal is sent to the Call Center by the Home
Communicator. Upon receiving the Maintenance Signal, the Call Center
prioritizes the response and contacts the Subscriber to verify the status
of their equipment.
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