Quick Setup Guide Philips Lifeline Medical Alert Service HomeSafe Wireless System
Learn about your new Lifeline System AutoAlert Help Button Personal Help Button (pendant) OR Personal Help Button (wristband) OR 99 Please unpack these items from the box. 99 Please follow along in this Quick Setup Guide as your Home Communicator prompts you through the installation.
All Personal Help Buttons… Home Communicator • Are waterproof. They should be worn in the shower and bath. • Work 24 hours a day, 7 days a week. • Should be worn at all times. Only the AutoAlert Help Button… • The AutoAlert Help Button provides an added layer of protection by placing a Help Call if a fall is detected and you can’t push the button.
STEP 1 Setup your Home Communicator Home Communicator (back) 99 Turn ON the Home Communicator using the switch on the back. Home Communicator (front) 99 Press the flashing, orange Message button when you are ready to continue.
Find a good location • Place the Home Communicator in an area of the home where you spend most of your time, such as your bedroom or living room. • Avoid placing the Home Communicator next to loud objects, such as the TV, radio or air conditioner. • After plugging in your Communicator, check the signal strength bars. 99 Plug your Home Communicator into a power outlet. 99 Choose a power outlet that can not be turned off by a wall switch.
STEP 2 Practice using your Lifeline System 99 Put on your Personal Help Button. 99 Press your Personal Help Button.
99 Press the help button as you go from room to room 99 When you see the light flashing on your help button you will know you have coverage in that room 99 Return to the Home Communicator and press the flashing, orange Message button when you are ready to continue.
STEP 3 Connect to Lifeline Help call in progress. Please wait. 99 Press your Personal Help Button. Hello, Mrs. Do you need 99 Wait while your first call to Lifeline is connected.
Wear your Personal Help Button at all times Sleep with your Personal Help Button Hello, Mrs. Smith. Do you need help? Bathe with your Personal Help Button (shower or bath) If you have the AutoAlert Help Button it will automatically call for help if it detects a fall. 99 Talk to Lifeline. A specially trained Philips Lifeline Personal Response Associate will answer the call and welcome you. If you have any questions, they can answer them for you.
Welcome to Philips Lifeline! We would like to remind you that our Response Center is staffed 24-hours-a-day, 365 days a year by dedicated Lifeline Personal Response Associates whose sole responsibility is your wellbeing and safety. We are confident our services will provide you with peace of mind, security and increased independence. As a Lifeline subscriber, you should have designated people who have agreed to be “Responders.” These are people whom Lifeline should call in an emergency, when appropriate.
For further information, please refer to the Instructions for Use. If you have questions about your HomeSafe Wireless System, please contact Lifeline or your representative at 1.866.757.
Philips Lifeline 111 Lawrence Street Framingham, MA 01702-8156 Tel: 1-800-451-0525 www.lifelinesystems.com Philips Lifeline Canada 95 Barber Greene Road, Suite 105 Toronto, Ontario, Canada M3C 3E9 Tel: 1-800-387-8120 www.lifeline.ca © 2013. All rights reserved. Button signal range may vary due to environmental factors. P/N 0940835, Rev.
