User's Manual
Welcome to Philips Lifeline!
We would like to remind you that our Response Center is staffed 24-hours-a-day, 365
days a year by dedicated Lifeline Personal Response Associates whose sole responsibility
is your wellbeing and safety. We are condent our services will provide you with peace of
mind, security and increased independence.
As a Lifeline subscriber, you should have designated people who have agreed to be
“Responders.” These are people whom Lifeline should call in an emergency, when
appropriate. Examples include: neighbors, friends, relatives, your current nursing aide, etc.
It’s very important that you keep your Responders and their contact information up to
date. Remember to contact Lifeline if one of your Responders is no longer able to assist
you or if they get a new telephone number.
Enclosed, you will nd a copy of Lifeline’s Terms and Conditions. Please take the time
to carefully review this document. TherstsignalwereceivefromyourLifeline
Communicator serves as the customer’s acknowledgement and acceptance of Lifeline’s
Terms and Conditions.
Finally, the Communicator and Personal Help Button are the property of Philips Lifeline
and must be returned when the service is no longer needed. We encourage you to save
the box in which the Lifeline Communicator was shipped to make it easy for you to return.
Thank you for choosing Philips Lifeline!