User's Manual

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Testing Log

Use this log to document your system test dates.

Moving To New Address

Although the Console is physically portable, you must notify Life Alert before moving it to another

location so that we have the most current information to assist you in the event of an emergency.

Neither the Console nor the Pendant have GPS/location services capabilities, and therefore cannot be

used to determine your location via signal transmission. The Life Alert Monitoring Center relies solely

on the accuracy of the information you provide us with and will direct emergency services to the physical

address on le. Failure to update your information could result in emergency services being sent to the

wrong address. Simply contact the Life Alert Monitoring Center at 1-800-638-8222 and we will assist

you with transferring your monitoring service to your new location. You will be asked to provide your new

address, phone number, contacts, and access entry information, as well as the date your move will be

effective.

When moving, it is recommended that you turn the master on/off switch to off so as to avoid any

false activations and preserve the Console’s battery life. To ensure proper operation, the equipment

must be reinstalled according to the enclosed installation instructions. To verify that the equipment is

operating properly and can successfully report an alarm, the equipment must be tested immediately

after relocating it and periodically thereafter, according to the enclosed testing instructions.

Since the Console is wireless communications based, it will require adequate cellular reception within

the installation area in order to function. Check to see if there is adequate cell phone reception at

your new address by viewing the AT&T Coverage Maps on the internet. These coverage maps are

for general informational purposes only. Actual coverage and service areas may vary from the maps

and may change without notice. https://www.att.com/maps/wireless-coverage.html. As a reminder, Life

Alert does not guarantee coverage or service availability. Even within a coverage area, factors such as

terrain, weather, structures, foliage, signal strength, traffic volumes, service outages, network changes,

technical limitations, and your equipment may interfere with actual service, quality and availability.

Life Alert HELP PERS DECT - v6 - 5/27/21