OWNER'S MANUAL WASHING MACHINE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WT7005C* / WT7155C* MFL68267091 Rev.01_011222 www.lg.com Copyright © 2020-2022 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 3 6 READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS 7 PRODUCT OVERVIEW 7 Product Features 9 INSTALLATION 9 10 11 11 12 13 14 Before Installing Choosing the Proper Location Unpacking and Removing Shipping Material Connecting the Water Inlet Hoses Connecting the Drain Hose Leveling the Washer Final Installation Check 16 OPERATION 16 17 18 19 22 24 27 27 Before Use Sorting Laundry Loading the Washer Adding Cleaning Produ
IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
IMPORTANT SAFETY INSTRUCTIONS • Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. • Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. • The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.
IMPORTANT SAFETY INSTRUCTIONS 5 • Do not modify or extend the power cord. • If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard. • Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.
IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the product on a firm and level floor. Operation • Do not place objects on top of the appliance. • Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.
PRODUCT OVERVIEW 7 PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. NOTE • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products.
PRODUCT OVERVIEW Accessories Required Accessories (sold separately) Included Accessories a Tie Strap a Hot and Cold Water Hoses Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Model WT7005C* / WT7155C* Electrical Requirements 120 VAC @ 60 Hz Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa) Dimensions (Width X Depth X Height) 27" X 28 3/8" X 44 1/2" (68.6 cm X 72.
INSTALLATION 9 INSTALLATION WARNING • Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury. • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury, fire, electric shock, or death. • Properly ground the washer to conform with all governing codes and ordinances.
INSTALLATION f Connecting to the Power Supply g Final Installation Check Tools Needed a Pliers b Flat-Blade Screwdriver c Level Choosing the Proper Location Check the following requirements for the install location before installing the washer. • Allow for sufficient space between the walls and the washer for installation. • Make sure that the floor is clean, dry and free of dust, dirt, water and oil so the leveling feet cannot slide easily.
INSTALLATION 11 samples from the tub until the washer is in the final location. Dimensions and Clearances 57 1/4” (145.3 cm) E 26 3/4” (68 cm) F 3 1/2” (9 cm) G 32” (81.1 cm) H 28 3/8” (72.1 cm) Unpacking and Removing Shipping Material Remove all shipping materials from the washer for proper operation and inspect it for shipping damage. ENGLISH D NOTE • Once removed, save the foam insert for future use.
INSTALLATION • Connect the blue hose to the cold water faucet and the red hose to the hot water faucet. NOTE • Do not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects. • Water supply pressure must be between 20 psi and 120 psi (138 - 827 kPa). If the water supply pressure is more than 120 psi, a pressure reducing valve must be installed.
INSTALLATION 13 hose can result in flooding and property damage. • If the drain is large enough for the flange on the hose to fit inside, then do not insert the flange more than 1 - 2 inches into the drain. • The drain must be installed in accordance with any applicable local codes and regulations. • Make sure that the drain hose is not stretched, pinched, crushed, or kinked. • The end of the drain hose should be located a minimum of 29.
INSTALLATION How to Level the Washer 1 the top of the lid. Using these surfaces will result in the washer being unlevel. Position the washer in its final location. • Take special care not to pinch, strain, or crush the water and drain hoses. If you have a carpenter’s level a, you can use it to check that the washer is level. The slope beneath the washer should not exceed 1 inch, and all 4 leveling feet must rest firmly on the floor. 3 Adjust the leveling feet.
INSTALLATION 15 • Connect this appliance to a grounded outlet conforming to the rating prior to use. Failure to do so may result in fire, electric shock, or malfunction. • Improper connection of the equipmentgrounding conductor can result in risk of electric shock. Check with a qualified electrician or service technician if you are in doubt as to whether the appliance is properly grounded. If it does not fit the outlet, have a proper outlet installed by a qualified electrician.
OPERATION OPERATION Before Use 5 • Default settings for the selected cycle can be changed, if desired, using the cycle modifier and option buttons. WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Sort laundry and load the washer. • Not all modifiers and options are available on all cycles. A different chime sounds and the LED does not light up if the selection is not allowed.
OPERATION 17 Sorting Laundry • Use the Bedding cycle for buoyant or nonabsorbent items such as pillows or comforters. Failure to follow this caution can result in leakage. Grouping Similar Items Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer, discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below. • Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
OPERATION Loading the Washer General Tips • Check and empty pockets. Paper clips, coins, matches, and other items can damage clothing and the washer. • Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes. • Pretreat heavily stained areas for best results. • Brush off heavy soil, dust, and hair from items before washing. Excess dirt or sand can abrade other fabrics and lead to poor wash performance. • Combine large and small items in the tub. Load large items first.
OPERATION 19 • To reduce tangling, load items loosely in even piles surrounding the agitator. • Do not load bulky items such as pet beds that are too large or stiff to move easily around the agitator. Impeding the motion of the drum or agitator could cause damage to the items or the washer. Adding Cleaning Products About Detergent Use This washer is designed for use with only HE (HighEfficiency) detergents. • Do not use more than one single-use detergent pack or detergent tablet in the washer.
OPERATION NOTE • Follow the manufacturer’s recommendations when adding cleaning products. Using the Detergent and Softener Dispenser Drawer To add detergent and fabric softener to the automatic dispenser drawer: 1 Open the dispenser drawer. 2 Load the laundry products into the appropriate compartments. • The detergent is added to the load at the beginning of the cycle. Always use HE (HighEfficiency) detergent with your washer. • Do not exceed the maximum fill line.
OPERATION 21 cause the bleach to be dispensed immediately. Using too much bleach can damage fabrics. • Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach. 1 Check clothing care labels for special instructions. 2 Measure liquid bleach carefully, following the instructions on the bottle. • HE (High-Efficiency) washers use less water, so less bleach is needed. One half cup is enough for most loads.
OPERATION Control Panel Control Panel Features a Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE • If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The washer can be restarted at any time before the drain begins.
OPERATION 23 Time and Status Display ENGLISH a Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run. • When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage LED will stop blinking. b Estimated time remaining • When a cycle is selected, the default time for that cycle is displayed.
OPERATION Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See the Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see the Sorting Laundry section. Cycle Guide Turn the knob or press the button to select the desired cycle.
OPERATION 25 Cycle Description Waterproof NOTE • Do not use any other wash cycle to wash waterproof items. • Do not use this cycle to wash a mixed load of waterproof and non-waterproof items. • Check the fabric care label on the garments before using this cycle. • Do not wash other fabrics using this cycle. Wash Temp.
OPERATION Cycle Tub Clean Description This is a special cycle designed to clean the inside of the washer. Available Options † This option is automatically included in the cycle and cannot be deselected. NOTE • The Delay Wash and Extra Rinse can be selected for every cycle in this table.
OPERATION 27 • Press the Spin button repeatedly until the desired speed is selected. About Modifier Buttons • Some fabrics, such as delicates, require a slower spin speed. To protect your clothing, not all spin speeds are available for all cycles. Each cycle has default settings that are selected automatically. You may also customize these settings using the cycle modifier buttons. • Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit.
OPERATION Delay Wash Once you have selected the cycle and other settings, press this button to delay the start of the wash cycle. • Each press of the button increases the delay time by 1 hour, for up to 19 hours. • Once the desired delay time is set, press the Start/Pause button to start the delay time. NOTE • If the Start/Pause button is not pressed to begin the delay time, the washer automatically turns off after a certain time and all cycle settings are lost.
OPERATION 29 Control Lock NOTE • The function does not lock the door. • Once this function is set, all buttons are locked except the Power button. • When the controls are locked, CL and the remaining time are alternately shown on the display during the wash cycle. • Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions. Locking the Control Panel 1 Turn on the power.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application 2 The LG ThinQ application allows you to communicate with the appliance using a smartphone. Hold the mouthpiece of your phone close to Power button. x. Ma mm 10 LG ThinQ Application Features Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
MAINTENANCE 31 MAINTENANCE • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death. • Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or detergents with strong chemical components when cleaning the appliance. Doing so may cause discoloration or damage to the appliance, or may cause a fire.
MAINTENANCE • For other tub cleaning products, follow the cleaner manufacturer’s instructions and recommendations. • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the tub after cleaning. Leaving the Lid Open After you finish using the washer, leave the lid open overnight to allow air to circulate and dry the tub. This helps prevent odors. Cleaning the Dispenser Drawer 3 Close the lid and press the Power button to turn on the washer.
MAINTENANCE 33 5 Wipe off any moisture with a dry towel or cloth after cleaning. To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess. 7 Return the inserts to the proper compartments and replace the drawer. • Set the drawer into the opening at an angle, then lower it and slide it into place.
MAINTENANCE preferably with the faucets wide open for maximum flow. 7 • This will expel some of the antifreeze, leaving enough to protect the washer from damage. NOTE • An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.
MAINTENANCE 35 Press and hold the Spin button for 3 seconds to operate Spin Only cycle for draining and spinning. 9 Press the Start/Pause button and check that the water fills properly. When the Drain Hose is Frozen 1 Pour hot water in the washer tub and close the lid. 2 Wait for 1 - 2 hours. 3 Press the Power button to turn on the washer. 4 Press and hold the Spin button for 3 seconds to operate Spin Only cycle for draining and spinning.
TROUBLESHOOTING TROUBLESHOOTING The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. Before Calling for Service Error Messages Problem Possible Cause & Solution UE The load is too small. UNBALANCE ERROR • Add additional items to allow the washer to balance the load. Heavy articles are mixed with lighter items.
TROUBLESHOOTING 37 Problem Possible Cause & Solution Special drain feature DRAIN FEATURE • If the washer is paused during a cycle for more than 4 minutes, the cycle will be canceled and any water remaining in the tub will be drained. • This is not an error code. It indicates that the drain function is operating. dE Lid is not closed properly. LID ERROR • Close the lid properly. • If the lid is closed and this error message is still displayed, call for service. dL Lid is not locked properly.
TROUBLESHOOTING Problem Possible Cause & Solution Eb Clutch error CLUTCH ERROR • Mechanical failure • Unplug the washer and call for service. Noises Problem Clicking Possible Cause & Solution Lid lock sounds when the lid locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle • Normal operation Humming or Gurgling Drain pump is pumping water from the washer at times during a cycle.
TROUBLESHOOTING 39 Problem Plumbing in the home moves or flexes when the water valves in the washer shut off. • Water hammer is not caused by a defect in the washer. Install water hammer arrestors (purchased separately at hardware or home improvement store) between the fill hose and the washer for best results. Household water supply pressure is very high. • Adjust household water supply regulator to a lower pressure or contact a plumber.
TROUBLESHOOTING Problem Wash cycle time is longer than usual. Possible Cause & Solution The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions. • This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary. Incomplete or no dispensing of detergent Detergent compartments clogged from incorrect filling.
TROUBLESHOOTING 41 Problem Washer is not filling properly. Possible Cause & Solution Filter is clogged. Inlet hoses may be kinked. • Check that inlet hoses are not kinked or clogged. Energy efficiency • This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washer. Insufficient water supply • Make sure that both hot and cold water faucets are turned on all the way. Washer lid is open.
TROUBLESHOOTING Problem Wrinkling Possible Cause & Solution Hot and cold water inlet hoses are reversed. • Hot water rinse can set wrinkles in garments. Check the Inlet hose connectors. Staining Bleach or softener dispensed too soon. • Dispenser compartment was overfilled, causing the bleach or softener to dispense immediately. Always measure bleach, and never use more than 1 cup. Bleach or softener was added directly to the wash load in the tub.
LIMITED WARRANTY 43 LIMITED WARRANTY TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY • Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply, or inadequate supply of air. • Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere, in an unsuitable environment, or otherwise contrary to the Product owner’s manual.
LIMITED WARRANTY 45 Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim.
LIMITED WARRANTY (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
LIMITED WARRANTY 47 CANADA TERMS AND CONDITIONS Should your LG Washer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
LIMITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service; • Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supp
LIMITED WARRANTY 49 PROCEDURE FOR RESOLVING DISPUTES: Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc.
LIMITED WARRANTY considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would.
Memo 51
LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 1-888-542-2623 U.S.A. CANADA Register your product Online! www.lg.