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Bottom-freezer refrigerators
Whirlpool is the most repair-prone brand of bottom-freezers with icemakers; due to estimated failure rates, Whirlpool bottom-
freezers with icemakers cannot be recommended by Consumer Reports at this time. Maytag, KitchenAid and Whirlpool French-
door refrigerators with icemakers are more repair-prone than Kenmore French-door refrigerators with icemakers. Kenmore and GE
top-freezers with icemakers are more repair-prone than Frigidaire and Maytag top-freezers with icemakers. That’s what we found
when we asked 46,405 readers who purchased a new refrigerator between 2010 and 2016 about their experiences. Our statistical
model estimates failure rates for five-year-old refrigerators not covered by a service contract. Differences of fewer than 8 percent-
age points aren’t meaningful. Models within a brand may vary, and changes in design or manufacturer might affect future reliabil-
ity. Still, choosing a brand with a good reliability estimate can improve your odds of getting a dependable model.
For the latest ratings and information,
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Brand
Icemaker
LG
Kenmore
GE
Whirlpool
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
23%
30%
34%
50%
Repairs or Serious Problems
Source: 2016 Winter Product Reliability Survey, Consumer Reports National Research Center.
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