Owner's Manual
Table Of Contents
- User Guide
- Getting Started with LG webOS TV
- How to Operate TV
- Pairing the Magic Remote
- Using the Magic Remote
- Using TV Functions through Speech
- Speech to Text
- Control your TV with your voice with Google Assistant
- Access Voice Recognition Using Amazon Alexa
- To View More Features of the Remote Control
- Using Universal Remote Control
- Launching Apps through QUICK ACCESS
- Connecting to SIMPLINK (HDMI-CEC)
- Shortcuts to Accessibility
- Connecting an Input Device to USB
- Enjoy Live TV
- Apps and Content
- Connecting External Devices
- Making the Most of Smart TV
- Settings
- Quick Settings
- Picture
- Selecting Picture Mode
- Setting the Screen Size
- View Screen with Just Scan
- Adjusting the Brightness of a Picture
- Adjusting the Color of an Picture
- Adjusting the Contrast of a Picture
- Applying the Current Picture Settings to All Inputs
- Resetting Picture Mode
- FILMMAKER MODE Auto Start
- To Use Reduce Blue light Feature
- Sound
- Select Mode
- Use TV Speaker
- Use Wireless Speaker
- Use Wired Speaker
- Use External Speakers with TV Speaker
- Dolby Atmos
- Balance
- Equalizer
- Applying the Current Sound Settings to All Inputs
- Initializing Sound Settings
- Installation Type
- Automatic Volume Adjustment
- Adjusting AV Synchronization
- Select HDMI Input Audio Format
- Sound Mode Share
- LG Sound Sync
- Setting Digital Sound Output
- Using eARC Supported Audio Device
- AI Service
- Game Optimizer
- OLED Care
- Family Settings
- Channels
- Network
- Devices
- System
- Accessibility
- Support
- Troubleshooting
- Perform Check-up with the Quick Help
- Troubleshooting Power/Remote Control Issues
- Troubleshooting Screen Issues
- Troubleshooting Sound Issues
- Troubleshooting PC Connection Issues
- Troubleshooting Movie Playback Issues
- Troubleshooting Network Connection Issues
- Troubleshooting LG Account Issues
- Troubleshooting Contents Issues
- Troubleshooting Internet Browser Issues
- Being Aware of the Information
- Owner's Manual: Safety & Reference
- Owner's Manual: External Control Device Setup
- Using Magic Remote Control
- Warranty
10
Troubleshooting
Cannot control the TV with
the remote control.
• Check if anything such as tape has been placed over the receiver.
• Check if there is any obstacle between the product and the remote control.
• Replace the batteries with new fresh ones.
No image display and no
sound is produced.
• Check if the product is turned on.
• Check if the power cord is connected to a wall outlet.
• Check if there is a problem in the wall outlet by connecting other products.
The TV turns off suddenly. • Check the power control settings. The power supply may be interrupted.
• Check if the auto-off function is activated in the settings menu.
• If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.
Abnormal Display • If the TV feels cold to the touch, there may be a small flicker when it is turned on. This is normal; there is nothing
wrong with TV. Some minute dot defects may be visible on the screen, appearing as tiny red, green, or blue spots.
However, they have no adverse effect on the TV’s performance. Avoid touching the screen or holding your finger(s)
against it for long periods of time. Doing so may produce some temporary distortion effects on the screen.
• This panel is an advanced product that contains millions of pixels. In a very few cases, you could see fine dots on
the screen while you’re viewing the TV. Those dots are deactivated pixels and do not affect the performance and
reliability of the TV.
Generated Sound • Cracking noise A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal
contraction due to temperature and humidity. This noise is common for products where thermal deformation is
required.
• Electrical circuit humming/panel buzzing A low level noise is generated from a high-speed switching
circuit, which supplies a large amount of current to operate a product. It varies depending upon the product. This
generated sound does not affect the performance and reliability of the product.
• Make sure to wring any excess water or cleaner from the cloth.
• Do not spray water or cleaner directly onto the TV screen.
• Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.