Owner’s Manual
Table Of Contents
- IMPORTANT SAFETY INSTRUCTIONS
- PRODUCT OVERVIEW
- INSTALLATION
- OPERATION
- Control Panel
- Changing Oven Settings
- Gas Surface Burners
- Oven
- Before Using the Oven
- Oven Vent
- Using Oven Racks
- Instaview
- Bake
- Convection Mode (Lower Oven Only)
- Meat Probe
- Recommended Baking and Roasting Guide
- Proof (Lower Oven Only)
- Warm
- Broil (Upper Oven Only)
- Recommended Broiling Guide
- Frozen Meal (Lower Oven Only)
- Air Sous-Vide (Lower Oven Only)
- Recommended Air Sous-Vide Guide
- Air Fry (Lower Oven Only)
- Recommended Air Frying Guide
- Remote Start
- Using the Sabbath Mode
- SMART FUNCTIONS
- LG ThinQ Application
- Smart DiagnosisTM Feature
- MAINTENANCE
- TROUBLESHOOTING
- LIMITED WARRANTY
68 TROUBLESHOOTING
Top burners do not
light or do not burn
evenly.
Electrode area is not clean.
• Remove the burners and clean them. Check the electrode area for burnt on food or grease.
See "Cleaning Burner Heads/Caps" in the MAINTENANCE chapter.
Burner parts are not installed properly.
• Make sure that the burner parts are installed correctly. See "Removing and Replacing the
Gas Surface Burners" in the MAINTENANCE chapter.
Burners are not
lighting properly
after cleaning the
cooktop surface.
Burner heads and caps are not completely dry or properly positioned.
• Make sure that the burner heads and caps are completely dry and properly positioned.
Burner flames are
very large or yellow.
It may be due to improper installation or setting.
• If the range is connected to LP gas, contact the technician who installed your range or
made the conversion.
Surface burners light
but the oven does
not.
Shut-off valve is not fully open.
• Make sure that the oven gas shut-off valve, located behind the range, is fully open.
Food does not bake
or roast properly
Oven controls improperly set.
• See the "Oven" section in the Operation chapter.
Rack position is incorrect or the rack is not level.
• See the "Oven" section in the Operation chapter.
Incorrect cookware or cookware of improper size being used.
• See the "Oven" section in the Operation chapter.
Oven thermostat needs to be adjusted.
• See the "Calibrating the Oven Temperature" section in the Operation chapter.
The Clock is not set correctly.
• See "Changing Oven Settings" in the OPERATION chapter.
Aluminum foil used improperly in the oven.
• See "Using Oven Racks" in Oven section.
Food does not broil
properly
Oven controls improperly set.
• Make sure you select the Broil mode properly.
Improper rack position being used.
• See the Broiling Guide.
Cookware not suited for broiling.
• Use broiling pan and grid.
The oven door is not closed.
• See "Broil" in the OPERATION chapter.
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as
recommended.
• See the "Oven" section in the Operation chapter.
Oven temperature
too hot or too cold
Oven sensor needs to be adjusted.
• See the "Calibrating the Oven Temperature" section in the Operation chapter.
Excessive smoking
during a Self Clean
cycle (On some
models)
Excessive soil.
• Turn off the Self Clean function. Open the windows to rid the room of smoke. Wait until the
Self Clean mode is cancelled. Wipe up the excess soil and reset the clean.
Problem Possible Cause & Solution