Owner’s Manual

Table Of Contents
41TROUBLESHOOTING
ENGLISH
Ice
Water
Problem Possible Cause & Solution
Icemaker is not
making enough ice.
Doors are opened often or for long periods of time.
If the doors of the unit are opened often, ambient air will warm the refrigerator which will
prevent the unit from maintaining the set temperature. Lowering the refrigerator
temperature can help, as well as not opening the doors as frequently.
Doors are not closed completely.
If the doors are not properly closed, ice production will be affected. See the “Doors will not
close correctly or pop open” section in Parts & Features Troubleshooting for more
information.
The temperature setting for the freezer is too warm.
The recommended temperature for the freezer compartment for normal ice production is
0°F. If the freezer temperature is warmer, ice production will be affected.
Icemaker is not
making ice
Refrigerator was recently installed or icemaker recently connected.
It may take up to 24 hours for each compartment to reach the desired temperature and
for the icemaker to begin making ice.
Ice has bad taste or
odor.
Ice has been stored for a long time.
Ice that has been stored for too long will shrink, become cloudy, and may develop a stale
taste. Throw away old ice and make a new supply.
The food has not been stored properly in either compartment.
Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.
The interior of the refrigerator needs to be cleaned.
See the Maintenance section for more information.
The ice storage bin needs to be cleaned.
Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry
before reinstalling it.
Problem Possible Cause & Solution
Water is dispensing
slowly.
Water filter has been exhausted.
Replacing the water filter is recommended:
- Approximately every six months.
- When the water filter indicator turns on.
- When the water dispenser output decreases.
- When the ice cubes are smaller than normal.
Reverse osmosis filtration system is used.
Reverse osmosis filtration systems can reduce the water pressure below the minimum
amount and result in icemaker issues. If the problem persists, it may be necessary to
contact a plumber.
Low house water supply pressure.
The water pressure must be 20 - 125 psi (138 - 862 kPa) on models with water filter.
Water is not
dispensing.
New installation or water line recently connected.
Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air
and contaminants from the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.