Scan to see the online manual. OWNER'S MANUAL REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH LTCS20020* / LTCS24223* MFL72031101 Rev.03_112023 www.lg.com Copyright © 2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 3 6 READ ALL INSTRUCTIONS BEFORE USE WARNING CAUTION 8 PRODUCT OVERVIEW 8 Product Features 11 INSTALLATION 11 12 13 16 22 23 Before Installing Choosing the Proper Location Removing/Assembling Doors Reversing Doors and Leveling Connecting Refrigerator to Water Supply Turning on the Power 25 OPERATION 25 26 27 27 29 30 31 31 31 32 32 Before Use Control Panel Water Dispenser Automatic Icemaker Storing Food Refrigerator Crispers Refrigerator Shel
IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
IMPORTANT SAFETY INSTRUCTIONS 5 • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. • This appliance incorporates an earth connection for functional purposes. • Connect to potable water supply only. - If connected to a water supply, connect to a potable water supply only. • Fill with potable water only.
IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care. This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury.
IMPORTANT SAFETY INSTRUCTIONS 7 • Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do not use a wet or damp cloth when cleaning the plug. • Do not spray water directly on the inside or outside of the refrigerator. SAVE THESE INSTRUCTIONS ENGLISH • Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to sudden temperature changes.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
PRODUCT OVERVIEW 9 Interior † This feature is only available on some models. ENGLISH a LED Interior Lighting† Lights up the inside of the refrigerator. b Automatic Icemaker† Produces ice automatically. c Ice Bin† Stores ice from the icemaker. d Ice Tray† Manually produces and stores ice. e Freezer Shelf Stores frozen food such as meat, fish, and ice cream. f Freezer Temperature Control Sets the freezer temperature. g LED Interior Lighting Lights up the inside of the refrigerator.
PRODUCT OVERVIEW i Water Dispenser† Dispenses purified water. j Water Filter† Purifies water. Replace the water filter every six months. See the Replacing the Water Filter section in this manual for details. k Refrigerator Shelf Adjust the refrigerator shelf to fit large or tall items. l Pantry Drawer† Stores wide items like cakes, deli platters or fruit trays. m Humidity Controlled Crisper Helps vegetables and fruit to stay crisp and controls humidity.
INSTALLATION 11 INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. a Unpacking the Refrigerator b Choosing the Proper Location c Disassembling/Assembling d Connecting the Water Line e Leveling and Door Alignment WARNING • Connect to potable water supply only.
INSTALLATION Unpacking the Refrigerator kPa), you can install a booster pump to compensate for the low pressure. WARNING • Use two or more people to move and install the refrigerator. Failure to do so can result in back injury or other injury. • The refrigerator is heavy. Protect the floor when moving the refrigerator for cleaning or service. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.
INSTALLATION 13 Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • The installation location chosen for the refrigerator should allow space behind the unit for connections and airflow and space in front to open the doors and drawers. • Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges.
INSTALLATION • Tools Needed - Flat-head screwdriver - Phillips screwdriver - Adjustable wrench - 1/4 in. Hex socket wrench - 3/8 in. Hex socket wrench - 10 mm Hex socket wrench - 1/4 in. Hex Key Wrench Removing the Freezer Door 1 Gently pry off the top hinge cover a with a flat-head screwdriver and remove it. 2 Using 10 mm or 3/8 inch socket wrench, remove the three bolts and lift the top hinge b. Set parts aside.
INSTALLATION 15 Assembling the Refrigerator Door 1 • Type A 2 Lift up the refrigerator door slightly and remove it. Set the door aside on a nonscratching surface. • Type B • Type A • Type B 2 Place the middle hinge pin b inside the hinge pin sleeve c on the top of the refrigerator door. 3 Hold the door in place and line up the hinge with the holes in the refrigerator housing. 4 Use the two bolts and the screw to reattach the middle hinge bracket to the refrigerator housing.
INSTALLATION - Adjustable wrench Removing the Freezer Door 1 Gently pry off the top hinge cover a with a flat-head screwdriver and remove it. 2 Use 10 mm or 3/8 inch socket wrench, remove the three bolts and lift off the top hinge b. Set parts aside. 3 Lift freezer door slightly and remove it. 4 Turn the freezer door upside down on a nonscratching surface. Loosen the screw to remove the hinge lever and hinge pin sleeve.
INSTALLATION 17 2 Slightly lift the refrigerator door and remove it. • Type A ENGLISH 7 8 Reverse the hinge lever e by flipping it over. Place it on top of the bracket and tighten both down with the screw. • Type B Set the freezer door to the side. Removing the Refrigerator Door 1 Using a 1/4 in. socket wrench, loosen and remove the middle hinge pin a from the middle hinge bracket b. Remove the washer c underneath the middle hinge and set the parts aside.
INSTALLATION • Type B • Type A • Type B 5 Reattach the bottom hinge pin to the opposite side of the bottom hinge bracket. • Type A • Type B 6 Using a 3/8 in. socket wrench with a 2-inch extension, loosen the 2 bolts on the bottom hinge bracket. Use a Phillips screwdriver to loosen the screw. CAUTION • Be careful that the refrigerator does not fall forward if the model purchased has the leveler attached to the bottom hinge bracket.
INSTALLATION 19 1 • Type B ENGLISH Move the bottom hinge bracket to the left side of the housing, keeping the same orientation, and reattach with the two bolts and one screw. • Type A • Type B NOTE • The leveler is only present on some models. NOTE 3 Move the decorative screws to the holes on the bottom right side of the housing. 4 Turn the refrigerator door upside down on a non-scratching surface. 5 Loosen the three screws to remove the bracket b and the hinge pin sleeve c .
INSTALLATION 10 Place the refrigerator door down over the bottom hinge pin on the bottom hinge bracket. 11 Place the washer i between the refrigerator door and the middle hinge bracket and reattach the middle hinge pin j to the middle hinge bracket with a 1/4 in. socket wrench. NOTE • The hinge lever is only present on some models. 7 With a flat-head screwdriver, carefully pry off and remove the decorative cover e over the screw holes on the left side of the refrigerator housing.
INSTALLATION 21 Place the freezer door down over the middle hinge pin on the middle hinge bracket. 3 Place the top hinge on top of the freezer door and line up the top hinge with the holes on top of the refrigerator. Use the three bolts to attach the hinge. To ensure a good seal, apply a small amount of silicon grease on the corners a of the gaskets. ENGLISH 2 Leveling the Refrigerator The refrigerator has two front leveling legs. Adjust the legs to alter the tilt from front-to-back or sideto side.
INSTALLATION Connecting Refrigerator to Water Supply Before Beginning These instructions assume you have an existing water supply connection for the refrigerator. If necessary, call a qualified plumber to install a water supply line for the refrigerator. • Turn the icemaker OFF if the refrigerator will be used before the water line is connected. • Do not install the icemaker tubing in areas where the ambient temperatures fall below freezing. WARNING • Connect to potable water supply only.
INSTALLATION 23 ENGLISH are using PEX, the tubing may already have the required fittings at either end. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely. a Tubing Clamp b ¼ in. Tubing a Packing Nut c ¼ in. Compression Nut b Shutoff Valve d Ferrule (sleeve) c Compression Nut e Refrigerator Connection d Ferrule (sleeve) 2 Flush out the tubing into a bucket. • Flush out the tubing coming from the home water supply until the water is clear.
INSTALLATION Start the Icemaker • If the water line is connected, set the icemaker power switch to the ON position. • The icemaker will not begin to operate until it reaches its operating temperature of 15 °F (–9 °C) or below. It will then begin operation automatically if the icemaker power switch is in the ON (I) position.
OPERATION 25 OPERATION ENGLISH Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid, or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent.
OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features † This control panel is only available on some models. Control Panel 1: Inside the Refrigerator† a Water Lock† Press this button to disable the water dispenser. b Temperature Adjust Press this button repeatedly to select a desired setting between COLD and COLDER.
OPERATION 27 Control Panel 2: Inside the Freezer ENGLISH The freezer control should ship set to the middle setting (number 3). Wait 24 hours before adjusting the freezer compartment temperature. Roll the knob to set the freezer temperature as you desire. ALWAYS wait 24 hours after any adjustment to reach the desired temperature. NOTE • The higher the number on the freezer control, the colder the set temperature will be. Water Dispenser Using the Dispenser This feature is only available on some models.
OPERATION The feature may vary depending on model purchased. NOTE • Throw away the first bin full of ice (about 140160 cubes) after installation. This is also necessary if the refrigerator has not been used for a long time. • The icemaker begins producing ice approximately 24 hours after the appliance is initially installed. temperature around the appliance, frequency of the door being opened, amount of food stored in the appliance, etc.). • The sound of ice dropping into the ice bin is normal.
OPERATION 29 damage due to flooding caused by ruptured water lines or connections. • Eggs Storing Food • Fruit • If you are leaving home for a short period, like a short vacation, the refrigerator should be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer. • If you are leaving the refrigerator turned off for an extended period, remove all food and unplug the power cord.
OPERATION space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly. Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.
OPERATION 31 ENGLISH 2 To assemble, slide the shelf into the guides until it stops. To Remove the Crisper Cover 1 Remove both crisper drawers. 2 Remove the crisper glass. 3 While holding the support and crisper cover, pull up and out. Pantry Drawer This feature is only available on some models. Removing/Assembling the Pantry Drawer 1 To remove, grasp the drawer handle and pull it forward to the drawer stop. Lift up and pull out.
OPERATION 2 To assemble the bin, slide it in above the desired support and push down until it snaps into place. CAUTION 2 • Regularly detach and wash the storage bins and shelves; they can become easily contaminated by food. Twist the ice tray to remove the ice cubes. • Empty the bin before removing it. • Do not apply excessive force while detaching or assembling the storage bins. • Do not use the dishwasher to clean the storage bins and shelves.
SMART FUNCTIONS 33 SMART FUNCTIONS This feature is only available on models with the c or d logo. The LG ThinQ application allows you to communicate with the appliance using a smartphone. Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.
MAINTENANCE MAINTENANCE Cleaning WARNING • Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death. CAUTION • Do not use an abrasive cloth or sponge when cleaning the interior and exterior of the refrigerator. • Do not place your hand on the bottom surface of the refrigerator when opening and closing the doors. General Cleaning Tips • Both the refrigerator and freezer sections defrost automatically; however, clean both sections once a month to prevent odors.
MAINTENANCE 35 without adequate disinfection before or after the system. 1 CAUTION CAUTION • Read and follow Use Instructions before installation and use of this system. • Make sure to turn off the household water supply. • Installation and use MUST comply with all state and local plumbing codes. • Do not install if water pressure exceeds 125 psi (862 kPa). If your water pressure exceeds 80 psi, you must install a pressure limiting valve. Contact a plumber if uncertain how to check your water pressure.
MAINTENANCE 4 Push the water filter up into the filter receptacle and rotate it clockwise to lock it into place. Once installed correctly, you should not be able to rotate the filter clockwise any more. 5 After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. NOTE • Do not dispense the entire 2.5 gallon amount continuously.
MAINTENANCE 37 Performance Data Sheet Model: GEN11042FR-08 NSF System Trade Name Code: GEN11042F-08 System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine. Taste and Odor and Nominal Particulate Class III. Average Influent Substance Influent Challenge Concentration Avg. Product Water Concentrati on Average % Reduction Max Effluent Mg/L Min. Required Reduction Particulate Class III (Particles 5 to 15 μm) 48,000 At least 10,000 particles/mL 7.
TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions Q: What are the best temperature settings for my refrigerator and freezer? A: The default setting for the refrigerator is the middle setting on the control (number 3). The default setting for the freezer is the middle setting on the control (number 3). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator.
TROUBLESHOOTING 39 Problem Cooling system runs too much. Possible Cause & Solution The door is opened often or a large amount of food / hot food was added. Doors are not closed completely. • Firmly push the doors shut. If they will not shut all the way, the "Doors will not close correctly or pop open" section in Troubleshooting. Refrigerator is installed in a hot location. • The compressor will run longer under warm conditions.
TROUBLESHOOTING Problem Possible Cause & Solution Refrigerator or Freezer section is too cold. Incorrect temperature control settings. Frost or ice crystals form on frozen food (inside of sealed package). Condensation from food with a high water content has frozen inside of the food package. • If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Control Panel for more information.
TROUBLESHOOTING 41 Ice Problem Doors are opened often or for long periods of time. • If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently. Doors are not closed completely. • If the doors are not properly closed, ice production will be affected.
TROUBLESHOOTING Problem Water is not dispensing. Possible Cause & Solution The dispenser panel is locked. • Press and hold the Lock button for three seconds to unlock the control panel and dispenser. The dispenser is not set for water dispensing. • The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the Water button on the control panel to dispense water. Refrigerator or freezer doors are not closed properly.
TROUBLESHOOTING 43 Parts & Features Problem Food packages are blocking the door open. • Rearrange food containers to clear the door and door shelves. Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. • Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Operation section for more information. The doors were removed during product installation and not properly replaced.
TROUBLESHOOTING Problem Whooshing Possible Cause & Solution Evaporator fan motor is circulating air through the refrigerator and freezer compartments. • Normal Operation Air is being forced over the condenser by the condenser fan. • Normal Operation Gurgling Refrigerant flowing through the cooling system. • Normal Operation Popping Contraction and expansion of the inside walls due to changes in temperature. • Normal Operation Sizzling Water dripping on the defrost heater during a defrost cycle.
LIMITED WARRANTY 45 LIMITED WARRANTY TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service. • Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air. • Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual.
LIMITED WARRANTY 47 Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim.
LIMITED WARRANTY 800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
LIMITED WARRANTY 49 CANADA TERMS AND CONDITIONS Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
LIMITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service; • Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supp
LIMITED WARRANTY 51 PROCEDURE FOR RESOLVING DISPUTES: Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc.
LIMITED WARRANTY considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would.
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