Use and Care Guide
36
TROUBLESHOOTING
FAQs
My new oven doesn’t cook like my old 
one. Is there something wrong with the 
temperature settings?
No, Your oven has been factory tested and calibrated. 
For the rst few uses, follow your recipe times and 
temperatures carefully. If you still think your new oven is 
too hot or too cold, you can adjust the oven temperature 
yourself to meet your specic cooking needs. Refer to the 
Oven Temperature Adjustment section , page 13, for easy 
instructions on how to adjust your thermostat. 
Is it normal to hear a clicking noise coming 
from the back of my oven when I am using 
it?
Your new oven is designed to maintain a tighter control 
over your oven’s temperature. You may hear your oven’s 
heating elements “click” on and o more frequently on 
your new oven. This is a NORMAL operation.
During convection cooking the fan stops 
when I open the door. Is that normal?
Yes, this is normal. When the door is opened, the 
convection fan will stop until the door is closed.
Can I use aluminum foil to catch drippings 
in my oven cavity?
Never use aluminum foil to line the bottom or sides of the 
oven. The foil will melt and stick to the bottom surface 
of the oven, and will not be removable. Use a sheet pan 
placed on a lower oven rack to catch drippings instead. 
(If foil has already melted onto the bottom of the oven, it 
will not interfere with the oven’s performance.)
Can I use aluminum foil on the racks?
Do not cover racks with aluminum foil. Covering entire 
racks with foil restricts air ow, leading to poor cooking 
results. Use a sheet pan lined with foil under fruit pies or 
other acidic or sugary foods to prevent spillovers from 
damaging the oven nish. 
Can I leave my racks in the oven when 
running a Self Clean cycle?
No. Although it will not damage the racks, it will discolor 
them and may make them hard to slide in and out during 
use. Remove all items from the oven before starting a Self 
Clean cycle.
What should I do if my racks are sticky and 
have become hard to slide in and out?
Over time, the racks may become hard to slide in and out. 
Apply a small amount of olive oil to the ends of the racks. 
This will work as a lubricant for easier gliding.
Should I broil with the door open or closed?
Your electric oven isn't designed for open door broiling. 
If you broil with the oven door open, it can damage the 
oven knobs and display.
Foil may be used to wrap food in the oven, but do 
not allow the foil to come into contact with the 
exposed heating/broiling elements in the oven. The 
foil could melt or ignite, causing smoke, re, or injury.
 CAUTION
TROUBLESHOOTING 










