Owner’s Manual

31SMART FUNCTIONS
ENGLISH
us_main.book.book Page 31 Mo nday, March 2, 2020 3:48 PM
SMART FUNCTIONS
Smart Diagnosis
LG ThinQ Application
This feature is only available on models with the
or logo.
Use this feature to help you diagnose and solve
problems with your appliance.
This feature is only available on models with the
or logo.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
Communicate with the appliance from a
smartphone using the convenient smart features.
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone.
• Follow instructions to download and install the
application.
• Run the LG ThinQ application and follow the
instructions in the application to register the
appliance.
Smart Diagnosis
• If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the
instructions for audible diagnosis provided in the
LG ThinQ application.
• For best results, do not move the phone while
the tones are being transmitted.
• The application is subject to change for appliance
improvement purposes without notice to users.
• Functions may vary by model.
NOTE
NOTE
LG ThinQ Application Features
Installing the LG ThinQ
Application
Using Audible Diagnosis to
Diagnose Issues
Open the refrigerator door.
Press and hold the Freezer button for 3
seconds or longer.
then ‘3’ will be displayed on the fridge
temperature display part.
Hold the phone on the upper right speaker
hole.
After the data transfer is complete, the
diagnosis will be displayed in the application.
1
2
3
4
• For reasons not attributable to LGE’s
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
depending on where you are located.
NOTE