Owner's Manual English 11/19/2021 2089K
20 SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with the c 
or 
d logo.
The LG ThinQ application allows you to 
communicate with the appliance using a 
smartphone.
LG ThinQ Application Features
Communicate with the appliance from a 
smartphone using the convenient smart features.
Smart Diagnosis
TM
This function provides useful information for 
diagnosing and solving issues with the appliance 
based on the pattern of use.
NOTE
• This information is current at the time of 
publication. The application is subject to change 
for product improvement purposes without 
notice to users.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the 
Google Play Store or Apple App Store on a 
smartphone. Follow instructions to download and 
install the application.
Smart Diagnosis
TM
 Feature
This feature is only available on models with the c 
or 
d logo.
Use this feature to help you diagnose and solve 
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence, 
the service may not operate due to external 
factors such as, but not limited to, Wi-Fi 
unavailability, Wi-Fi disconnection, local app 
store policy, or app unavailability.
• The feature may be subject to change without 
prior notice and may have a different form 
depending on where you are located.
Using Audible Diagnosis to 
Diagnose Issues
Follow the instructions below to use the audible 
diagnosis method.
• Launch the LG ThinQ application and select the 
Smart Diagnosis
TM
 feature in the menu. Follow 
the instructions for audible diagnosis provided 
in the LG ThinQ application.
1  Hold the mouthpiece of your phone over the 
Smart Diagnosis
TM
 icon. Do not touch any 
other buttons.
2  Press and hold the STOP/Clear button for 8 
seconds until 5 appears in the display.
3  After you hear three beeps, release the STOP/
Clear button.
4  Keep the phone in place until the tone 
transmission has finished. The display will 
count down the time. Once the countdown is 
over and the tones have stopped, the 
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while 
the tones are being transmitted.
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