Scan to see the online manual. OWNER'S MANUAL DISHWASHER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH LDTH797** LDPH797** MFL71917413 Rev.02_061623 www.lg.com Copyright © 2022-2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 3 6 READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS 8 PRODUCT OVERVIEW 8 Product Features 11 INSTALLATION 11 13 14 15 16 17 19 21 22 23 Before Installing Preparing Cabinet Opening Preparing Water and Electrical Connections Preparing Dishwasher Sliding Dishwasher into Cabinet Opening Connecting Water Supply Line and Power Connecting the Drain Hose Leveling Dishwasher Securing Dishwasher in Cabinet Opening Final Installatio
IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
IMPORTANT SAFETY INSTRUCTIONS • When installing or moving the appliance, be careful not to pinch, crush, or damage the power supply line. • Do not install the appliance in humid spaces. • Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
IMPORTANT SAFETY INSTRUCTIONS 5 • Fix the drain hose securely in place. • Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children. • When loading items to be washed: - Locate sharp items so that they are not likely to damage the door seal. - Load sharp knives with the handles up to reduce the risk of cuts or other injuries. • Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent.
IMPORTANT SAFETY INSTRUCTIONS • Connect the ground wire to the green ground connector in the terminal box. • For a cord connected dishwasher: This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. • This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug.
IMPORTANT SAFETY INSTRUCTIONS 7 Operation • Do not place objects on top of the appliance. • Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance. • Do not touch draining water which may be hot. • If the drain hose and the water supply hose are frozen in winter, defrost before using the appliance.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. NOTE • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of separately purchased unauthorized components or parts.
PRODUCT OVERVIEW m Tub Light† • White (blinking): Cycle has been paused. (After four minutes in pause mode, the machine turns off.) † This feature is only available on some models. • Green: Cycle finished normally. NOTE The default ON setting keeps the green light on until the door is opened. If the setting is changed to OFF, the green light turns off after 90 seconds. To change the setting, refer to the Using the Option Setting Mode topic.
PRODUCT OVERVIEW Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Model LDTH797** LDPH797** Electrical Requirements 120 V, 60 Hz AC only, 15 A circuit breaker Water Pressure 20 psi - 80 psi (140 kPa - 550 kPa) Dimensions (Width X Depth X Height) 23 3/4” X 24 5/8” X 33 5/8” (603 mm X 625 mm X 854 mm) Inlet Water Temperature 120 ℉ - 149 ℉ (49 ℃ - 65 ℃) Net Weight 81 lbs. - 99 lbs.
INSTALLATION 11 INSTALLATION Online Installation Guide This QR code is for reference only. For complete installation instructions, see the owner's manual supplied with each dishwasher. English d e f g h i a Electrical Cable • 16 AWG, with 2 conductors and 1 ground b Water Supply Tube https://www.lg.com/us/support/video-tutorials/lgdishwasher-installation-CT100000091366643457088 • Minimum 3/8″ O.D.
INSTALLATION c Preparing Dishwasher d Sliding Dishwasher into Cabinet Opening g h i e Connecting Water Supply Line and Power f Connecting the Drain Hose g Leveling Dishwasher j k l h Securing Dishwasher in Cabinet Opening i Final Installation Check m n o Product Dimensions Back View 23 3/4" (603 mm) p a Flat-Blade Screwdriver b Phillips Screwdriver c Hole Saw min.
INSTALLATION 13 dishwasher. Water supply hose, drain hose and electric cable should be passed through this area. 26 5/8 - 26 13 /16" (676 - 681 mm) Choosing the Proper Location Select a location as close to the sink as possible for easy connections to water supply line, drain hose and electrical connection.
INSTALLATION Preparing Water and Electrical Connections WARNING • Water Connection - Do not reuse an old hose. Use only a new hose when installing the dishwasher. The old hose could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying a new hose. Routing Water Supply Line and Electrical Wiring There are 2 channels in the bottom of the dishwasher for routing the water and electrical connections.
INSTALLATION 15 Preparing Dishwasher WARNING ENGLISH • Do not remove safety cover a. Removal can result in fire, electric shock or death. 2 Remove the lower cover. 3 If there is insulation padding behind the lower cover, remove it. 4 Set the parts aside until the installation is complete. Releasing Drain Hose Remove the twist tie holding the drain hose to the back of the shipping brace.
INSTALLATION • Do not push the door of the dishwasher with knees when sliding the dishwasher into position. Doing so can damage the front cover. 2 Bend the tabs on the brackets to secure them to the frame using a pair of needle nose pliers. Sliding Dishwasher into Cabinet Opening How to Slide Dishwasher CAUTION • Do not push the top of the dishwasher. Doing so can damage the interior of the dishwasher.
INSTALLATION 17 Smooth out or pad the edges of the hole drilled for the water supply to avoid damaging the drain hose. 3 Make sure the drain hose is straight before feeding the end of it through the hole for the water supply. As you slide the dishwasher into the opening, you will want to slowly pull on the drain hose from inside the cabinet to take up some slack. Be careful not to kink, pinch, crush or stress the drain hose during installation to avoid leaking and water damage.
INSTALLATION 3 Slide the water supply line back through the channel, pulling gently from inside the cabinet to make sure the line is not kinked, pinched, stressed or crushed. 3 Use a Phillips screwdriver to remove 2 screws a. 4 Remove the junction box from the appliance. 5 Insert a 3/8” strain relief b through the hole in the junction box. Tighten the ring nut c to secure it in place. 6 Insert the electrical cable through the hole in the strain relief. Tighten 2 screws to secure the cable.
INSTALLATION 19 10 Fold the connected wires back into the junction box and screw on the junction box cover. 7 Pull the existing wires through the openings in the junction box. Tighten 2 screws d to reassemble the junction box in the appliance. CAUTION • Do not leave stripped wire exposed. Trim stripped wire to fit completely inside wire nuts. Connecting the Drain Hose If the end of the drain hose does not fit the drain line, use a heat and detergent resistant adapter (not supplied).
INSTALLATION Height of the Drain Hose The height of the drain hose end must be at least 12" (305 mm) and within 40" (1016 mm) from the base of the dishwasher to avoid water being siphoned from the tub. Connecting Waste Tee without Air Gap Connecting to Disposal without Air Gap 1 The height of the drain hose end must be at least 12” (305 mm) and within 40” (1016 mm) from the base of the dishwasher to avoid water being siphoned from the tub.
INSTALLATION 21 2 • This avoids water being siphoned from the tub. 3 If it is not connected, attach the rubber hose connector to the disposal or waste tee with a hose clamp (not provided). With the lower rack removed, place a level on the inside wall of the tub to check that the dishwasher is level from side to side. • If you do not have a level, try using a smartphone level application instead. Make sure that the gap between the tub walls and the door liner is the same on either side.
INSTALLATION drive wrench b with 1/2" socket c to turn the front leveling feet and adjust the front of the tub. NOTE • Installation brackets and screws can be found in the silverware basket. • Use a magnetic screwdriver. • Cover the filter hole with towels to prevent screws from falling down into the pump. Securing Dishwasher to Countertop Adjusting Rear Leveling Foot Use the bracket screws provided to secure the brackets at the top of the dishwasher to the underside of the wood countertop.
INSTALLATION 23 6 If a water leak is detected, press and hold the Start button for 3 seconds to cancel the wash cycle and automatically drain the water from the dishwasher. Tighten all water connections and run another cycle. Repeat until no leaks are detected. Final Installation Check 7 Replace the lower cover. If your model shipped with a sound insulation sheet, follow the instructions provided to install the sheet now.
INSTALLATION Error Code IE Possible Cause and Solution Water supply line is kinked under dishwasher. • Feed the drain and water supply hoses through the hole under the sink. Then gradually slide the dishwasher into the cabinet while pulling on the hoses under the sink to take up any slack. This helps avoid kinking the hoses or trapping them beneath the dishwasher. House water supply is not turned on. • Turn the water faucet on.
OPERATION 25 OPERATION WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. NOTE • Connect to the hot water supply only. The water supply temperature should be a minimum of 120 °F (49 °C) for better washing performance and shorter cycle time. • Follow the instructions for loading the dishwasher to ensure effective cleaning.
OPERATION activate or deactivate ENd display, refer to the Using the Option Setting Mode topic. • It is normal for the dishwasher to chime continuously if you open it during operation or just after the cycle ends. The dishwasher is letting you know that the interior temperatures of the unit are hot and to use caution when reaching inside. Once the unit has cooled down, the chiming will stop.
OPERATION 27 Control Panel Control Panel Features Front view a Power On/Off Button • Press this button to turn the washer on or off. • After the cycle is complete, the power automatically turns off for purposes of safety and economy. • If there is a power surge, power outage, or disruption of any kind, power is automatically turned off for safety. • When power is connected again, the dishwasher will turn on automatically and resume the cycle.
OPERATION • Machine Clean - The Machine Clean LED flashes every 30 cycles. To activate or deactivate the LED, refer to the Using the Option Setting Mode topic. • 8:88 : Digital Display - The digital display on the control panel shows the ESTIMATED cycle time. When the cycle and options are selected, the display shows the total estimated time to complete those selections. During operation, the display shows the remaining estimated operating time.
OPERATION 29 Normal • After the cycle ends, the fan runs for an hour to help vent the warm, moist air in the tub. You can stop the fan by opening the door after the cycle ends. Heavy This cycle is for heavily soiled dishes and dishes with hardened on soil. This cycle defaults to the strongest spray intensity and uses it to wash heavily soiled dishes. Delicate Use this cycle to clean delicate items such as fine china and stemware. 1 Hour This cycle will clean and dry lightly soiled dishes in 1 hour.
OPERATION Dry Boost NOTE • This high temperature rinse sanitizes dishes and glassware in accordance with the NSF/ANSI Standard 184 for residential dishwashers. Certified residential dishwashers are not intended for use in licensed food establishments. Only sanitizing cycles have been designed to meet the requirements for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, that all cycles on a certified machine have passed the sanitization performance test.
OPERATION 31 Auto Normal Heavy Delicate 1 Hour Refresh Soil Level All levels All levels Heavy Light Light Light (L) 13.2 - 23.7 9.2 - 29.2 23.9 - 27.0 16.6 - 21.7 18.1 8.0 (gal) 3.5 - 6.3 2.4 - 7.7 6.3 - 7.1 4.4 - 5.7 4.8 2.1 107 - 205 109 - 220 149 - 231 110 - 175 60 - 103 57 - 107 Steam # # #* #* Flex Zone # # # High Temp.
OPERATION NOTE • Machine Clean Reminder - The Machine Clean LED flashes every 30 cycles. You can activate or deactivate the LED. • Rinse Aid Level - You can adjust the level of rinse aid from L0 to L4. - For more information, refer to the Rinse Aid Dispenser Adjustment section. • Clean Light - The default ON setting keeps the green light on (on some models) and ENd display until the door is opened. If the setting is changed to OFF, the lights turn off after 90 seconds.
OPERATION 33 Loading 12 Place Settings 6 2 2 2 3 2 2 2 2 6 4 6 5 4 4 5 5 1 2 4 4 5 1 3 ENGLISH 5 4 3 4 4 1 5 5 1 5 4 4 Loading 12 Place Settings Lower Rack Loading Tips: Silverware Loading Tips: • For best cleaning results, use the top separators in the basket when loading silverware. The separators will prevent nesting of silverware. • Load sharp items, such as knives, pointing down. • When unloading the dishwasher, it is best to start with the silverware basket.
OPERATION Case 2 Loading Dishes & Pots NOTE • The silverware basket ships installed at the back of the bottom rack. For best performance, install it along the right side as shown.
OPERATION 35 Loading the Upper Rack necessary to remove the cutlery rack if one is present. (For models with cutlery rack) Loading Dishes into the Upper Rack Loading the Cup Rack This feature is only available on some models. Extra cups or cooking utensils can be laid on the fold down cup racks, which also provide support for long-stemmed glasses. Loading 12 Place Settings The cup racks can be folded up out of the way for tall glasses.
OPERATION 2 Locate the assembly slot a on the cup rack, align the slot with the bar, and firmly pop the rack off the support bar on that side. Loading Dishes & Pots • The rack on the left pops free at the back. The rack on the right pops free at the front. Height Adjustable Upper Rack The upper rack adjusts up and down. Raise the upper rack to allow items up to 14" tall in the lower rack. Lower the upper rack to allow dishes up to 12" tall in the upper rack.
OPERATION 37 on both sides. If the height is not the same on both sides, the dishwasher door will not shut and the upper spray arm will not connect to the water inlet. Raising the Rack • There is a 2 3/16 inches (56 mm) gain in height when the upper rack is moved to the lower position. • After adjusting the rack levels, check that the spray arms are free to rotate. • When the upper rack is in the lower position, make sure the rack and the spray arm do not hit the items on the lower rack.
OPERATION 3 To remove the back rack supports from the rails, hold a side rail with one hand, lift the front of the rack, and firmly push the rack back to snap the support out of the hooks in the rear. Repeat on the opposite side. 4 To replace the rack, place the back rack supports behind the rear hooks and pull the rack forward to snap the supports into the hooks. Then align the front rack supports with the front hooks and push the front of the rack down to snap the supports into the front hooks.
OPERATION 39 Removing the Cutlery Rack The entire cutlery rack can be removed if more space is needed on the upper rack for larger items. Pull the rack out to the end of the rails. Then, lift the front of the rack so that the rollers clear the stop on the end of the rail. The rack can now be slid forward and removed from the rails. WARNING • Dishwasher detergent and rinse aid contain chemical components, like all other household detergent. So, they must be kept out of the reach of children.
OPERATION 4 NOTE • Using liquid rinse aid improves drying performance by allowing water to drain off of dishes after the final rinse. If a prewash is desired, fill the recessed prewash compartment area on the lid with detergent. • Do not use detergent tablets for shorter wash cycles. The tablet may not dissolve completely, causing detergent residue on dishes and inefficient cleaning. • Using a wash booster helps remove spots, residue, and the white film caused by hard water.
OPERATION 41 Press Dry Boost to change the rinse aid dispenser setting. Each press of the button changes the setting one step from L0 to L4. 4 Once the desired rinse aid dispenser setting is selected, press Start to save. Refilling the Rinse Aid How often the dispenser needs to be refilled depends on how often dishes are washed and the rinse aid setting used. 3 Close the lid to lock the dispenser. Rinse aid is dispensed automatically during the final rinse cycle.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features • Monitoring - Check the current status, cycle, options, running time and cycle end time for the appliance on a single screen. NOTE • If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again.
SMART FUNCTIONS 43 • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • The surrounding wireless environment can make the wireless network service run slowly. • If the distance between the appliance and the wireless router is too far, the signal becomes weak. It may take a long time to connect or fail to install the application.
SMART FUNCTIONS cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
SMART FUNCTIONS 45 Using LG ThinQ to Diagnose Issues • Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE To maintain performance and prevent trouble, it is important to check the outside and inside of the dishwasher, including filters and spray arms, at regular intervals. WARNING • When cleaning the outside and inside of the dishwasher, do not use benzene or thinner. Otherwise, it may cause fire or explosion. • To prevent injury during care and maintenance or cleaning, wear gloves and/or protective clothing.
MAINTENANCE 47 • The warranty provided with the dishwasher does not cover service costs directly associated with the cleaning or repair of the external drain air gap and disposal. NOTE Cleaning the Air Gap • In areas with hard water, clean the filter at least once a month with a soft brush. 1 Turn off the dishwasher. • Clean the filters using non-abrasive materials and warm running water. 2 Remove the air gap cover and the plastic cap underneath it.
MAINTENANCE Cleaning the Spray Arm If the spray arm holes are blocked by any food residue, dishes may not be cleaned well due to improper water spray. It is recommended that the spray arms be cleaned once every two weeks. Cleaning the Lower Spray Arm NOTE • Make sure the filter is assembled correctly before starting a cycle. When assembling, rotate the filter firmly until it clicks. 1 Make sure that the water jet holes are not blocked by food particles.
MAINTENANCE 49 3 If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool. Cleaning the Heat Dry Blower CAUTION • To prevent the possibility of odors coming from the heat vent, remove food residue caught in the gap below the cover periodically (every 4 months). • To prevent injury during cleaning, wear gloves and/or protective clothing. • Wait for the blower to cool sufficiently before cleaning. If you touch it while it is hot, you may get injured.
MAINTENANCE 4 Remove any debris with a brush, if needed. The cover can be cleaned under running water. Allow it to dry before reassembling it to prevent water from entering the blower tube. CAUTION • Do not allow water, detergents, or other foreign substances inside the tube. Doing so may cause the product to malfunction. 5 To reassemble the vent cover, place it over the supply tube in the same orientation as it was removed (about 2 o’clock).
TROUBLESHOOTING 51 TROUBLESHOOTING Before Calling for Service FAQs Q: Does this dishwasher require a rinse aid to be used? A: Rinse aid is strongly recommended to enhance the drying performance of the dishwasher. If a rinse aid is not used, water may remain on the dishes and the tub. Rinse aid helps to ensure that the majority of the water has been sheeted off of the dishes at the end of the rinse and that the load is ready for the dry cycle.
TROUBLESHOOTING A: The dishwasher does not rely on a heating element for the drying process; instead, it relies on the heat that is retained by the dishes and the tub during the wash and rinse cycles to turn the moisture in the tub into humidity. Warm, moist air in the dishwasher is then pulled into a condensing duct in the door by a fan. The air then cools, which causes the humidity to condense. Room temperature air is also drawn into the duct to help the air cool down faster.
TROUBLESHOOTING 53 On the www.lg.com home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials. 2 Select a product category and then pick a topic or search a keyword. NOTE • Scan this QR code to quickly access the video search page on the LG website. Error Messages Problem IE Possible Cause & Solution Water inlet problem. • Check for a clogged, kinked or frozen water inlet hose. • Check water supply. OE Drainage Problem.
TROUBLESHOOTING Problem Possible Cause & Solution Heater circuit failure. HE • Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1888-542-2623 (Canada). Water temperature sensor error tE • Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1888-542-2623 (Canada). Heated air temperature sensor error F3s • Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1888-542-2623 (Canada).
TROUBLESHOOTING 55 Problem Possible Cause & Solution Dishwasher is connected to cold water. Water remains in tub after completion of cycle. Drain hose is kinked or clogged. Noise Some level of noise is normal during operation. • Check the water supply connection or water heater setting. (Heating cold water takes longer.) • Adjust hose or clear blockage. • Detergent cover opening. • Drain pump at the beginning of drain cycle. The dishwasher is not level. • Adjust leveling feet.
TROUBLESHOOTING Performance Problem Odor Possible Cause & Solution The previous cycle was stopped before completion and residual water remains in the dishwasher. • Turn on the power, run the Cancel cycle option to remove the residual water, then run the 1 Hour cycle using detergent but with the dishwasher empty. There is food in the bottom of the appliance or in the filter. • Clean the filter and the interior according to the Maintenance section of the owner’s manual.
TROUBLESHOOTING 57 Problem Spots and filming on dishes. Possible Cause & Solution Insufficient detergent. • Add the recommended amount of detergent. See the Operation section. ENGLISH Rinse aid dispenser is empty. • Refill rinse aid dispenser. Hard water buildup in the tub. • Remove all dishes, silverware and silverware holder from dishwasher. Only racks should remain in tub. For best results, use citric acid powder (can be found in canning sections of most grocery stores or online).
LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 59 THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs. • Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air. • Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual.
LIMITED WARRANTY predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Notice of Dispute.
LIMITED WARRANTY 61 You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty.
LIMITED WARRANTY CANADA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 63 THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; • Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air; • Damage or failure resulting from operating the Product in a corrosive atmosphere or
LIMITED WARRANTY PROCEDURE FOR RESOLVING DISPUTES: EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions.
LIMITED WARRANTY 65 Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules.
LIMITED WARRANTY Poor wash results caused by improper loading or over stacking: wash arm won't rotate or soap dispenser is held closed. Make certain that no dishes or utensils are in the path of the spray arms. Do not place one dish on top of another. Poor drying results caused by lack of rinse aid. Use rinse aid or combination detergent. Water is not supplied because the water tap is not turned on. IE error Check and turn on the water tap. Water is not supplied because the inlet hose is kinked.
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 1-888-542-2623 U.S.A. CANADA Register your product Online! www.lg.
