Use and Care Guide
50 TROUBLESHOOTING
Problem Possible Cause Solutions
Dishwasher chimes if 
panel is touched during 
operation.
Bumping into or touching the control 
panel during operation may result in a 
disabled button sound. Only the Power, 
Start, and Control Lock buttons are 
enabled during operation to prevent 
cycle settings from being changed 
inadvertently.
 • Button sounds can be turned off by 
pressing and holding Half Load for three 
seconds.
 • The end of cycle chime and safety alert 
sounds will still sound.
Dishwasher did not nish 
cycle.
Door was opened during cycle.
 • If the door is opened during a cycle, 
the Start key must be pressed within 4 
minutes or the machine turns off and all 
settings are lost.
Leaking in front of unit Dishwasher not leveled properly.
 • Verify the unit is level from side to side 
and from front to back. See leveling 
instructions in the Installation section.
P1, P2, P3, or P4 appears 
in display.
The Download cycle is selected.
 • This is not an error code. This code 
indicates the current Download cycle.
Error Codes
Problem Possible Cause Solutions
Water inlet problem.
 • Check for a clogged, kinked or frozen 
water inlet hose.
 • Check water supply.
Drainage Problem.
 • Check for a clogged, kinked or frozen 
water drain hose.
Air gap or disposal is clogged.  • Clean air gap or disposal.
Filters are clogged.  • Clean Filters.
Water leakage
 • Turn off the water supply to the 
dishwasher and call an LG Electronics 
Customer Information Center at 1-800-
243-0000 (U.S.A.) or 1-888-542-2623 
(Canada).
 • The dishwasher makes an alert sound 
for 10 seconds, and runs the drain pump 
intermittently. If power is turned off to 
the machine, the machine powers back 
on automatically until the AE error is 
resolved.
Excessive Water supplied.
 • Please call an LG Electronics Customer 
Information Center at 1-800-243-0000 
(U.S.A.) 1-888-542-2623 (Canada).
Heater circuit failure.
Thermistor failure.
Motor trouble
Vario motor trouble










