Use and Care Guide
48 TROUBLESHOOTING
Before Calling for Service
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an 
early stage. If the appliance does not function properly or does not function at all, check the following before you 
call for service.
Problem Possible Cause Solutions
Dishwasher will not 
operate.
Start button is not pressed.  • Press the Start button.
Door is not completely closed.
 • Make sure that the door is completely 
closed and latched.
Power supply or power supply line is 
not connected.
 • Connect the power supply or power 
supply line properly.
Fuse is blown or circuit breaker 
tripped.
 • Replace the fuse or reset the circuit 
breaker.
Dishwasher operates too 
long.
Dishwasher is connected to cold water.
 • Check the water supply connection or 
water heater setting. (Heating cold water 
takes longer.)
Odor
The previous cycle was stopped before 
completion and residual water remains 
in the dishwasher.
 • Turn on the power, run the Cancel cycle 
option to remove the residual water, then 
run the Turbo cycle using detergent but 
with the dishwasher empty.
There is food in the bottom of the unit 
or in the lter.
 • Clean the lter and the interior according 
to the Maintenance section of the 
owner’s manual.
Unwashed dishes are left in the unit for 
a long time.
 • Cycle with one cup of white vinegar in a 
dishwasher safe glass or bowl placed on 
the upper rack. (Vinegar is an acid, and 
with constant use it could damage your 
appliance.)
Water remains in tub 
after completion of cycle.
Drain hose is kinked or clogged.  • Adjust hose or clear blockage.
Food soil remains on 
dishes.
Improper cycle selection.
 • Select correct cycle based on soil level 
and type of dishware being washed.
Water temperature is too low.
 • Check water supply connection or water 
heater setting.
Dishwashing detergent was not used.  • Use recommended detergent.
Low inlet water pressure.
 • Water pressure should be between 20 
and 80 psi.
Water jet holes on spray arms blocked.  • Clean the spray arms.
Improper loading of dishes.
 • Make sure dishes do not block spray 
arm rotation or interfere with detergent 
dispenser.
Filters are clogged.  • Clean lters.
Cloudiness on 
glassware.
Combination of excessive detergent 
and hard water.
 • Use less detergent and use a rinse aid 
to minimize the problem.
Black or gray marks on 
dishes.
Aluminum items rubbing dishes during 
cycle.
 • Reposition the dishes.
Yellow or brown lm 
on inside surfaces of 
dishwasher.
Coffee or tea stains.
 • Eliminate the stain by using a stain 
removal product.










