Owner’s Manual
Table Of Contents
- IMPORTANT SAFETY INSTRUCTIONS
- PRODUCT OVERVIEW
- INSTALLATION
- Before Installing
- Installing the Cooktop
- Electrical Connections
- Important Safety Instructions
- Providing the Electrical Connection
- Electrical Requirements
- Electrical Connection
- Where Local Codes Permit Connecting the Appliance-Grounding Conductor to the Neutral (White) Wire
- If Cooktop is Used in a New Branch Circuit Installation (1996 NEC), Mobile Home, Recreational Vehicle, or where Local Codes Do Not Permit Grounding to the Neutral (White) Wire
- Installing the Cooktop Unit
- Final Check
- Electrical Connections
- OPERATION
- MAINTENANCE
- TROUBLESHOOTING
- LIMITED WARRANTY
27TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
Before Calling for Service
Before calling for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of a defect in workmanship or materials.
Parts and Features
Problem Possible Cause & Solution
Cooktop does not
work
Cooktop controls are locked.
• See Using Control Lock to turn off the Control Lock feature.
Circuit breaker has tripped or fuse is blown.
• Reset the circuit breaker.
Power outage.
• Check house lights to confirm power outage.
Installation wiring not complete.
• Contact the installer or dealer.
Cooktop does not
heat
Incorrect element selected.
• Make sure the correct control is ON for the element being used.
No power to cooktop.
• See “Cooktop does not work” above.
Elements turn off
while cooking.
Cooktop inner temperature is too high.
• Check that cooktop has been installed according to the installation instructions.
Elements do not get
hot enough.
Control panel may not be set properly.
• Check the power level.
Cookware may not be the correct size or may have a flat bottom.
• Use the recommended cookware. See Cookware section.
A fan sound can be
heard.
Cooktop inner temperature is high.
• This is normal.
The cooling fan will run when any element is turned on. With heavy use the fan may
continue to run after the controls are turned off until the cooktop has cooled.