Owner's Manual

Troubleshooting54
Troubleshooting
4
Application and PC Software
Symptoms Cause & Solution
Music Flow Player app
doesn’t work properly.
Does an error occur when accessing the app?
y
Make sure that your smart device is compatible with the app.
y
Make sure that the Music Flow Player app is the latest version.
y
Make sure that the speaker’s front LED turns from red to white.
Music Flow PC Software
doesn’t work properly.
Does the rewall on your PC or Mac set to enable?
y
Disable all your rewalls and try to connect again. Refer to your rewall’s
instruction or website.
Is the LAN cable connected to the wireless router and your PC or Mac
properly?
y
Ensure that the speaker and your PC or Mac are correctly connected to the
local area network and can access the internet.
y
The wireless communication may be interrupted from household devices
that are using radio frequencies. Move the speaker and your PC or Mac
away from them.