OWNER'S MANUAL FRIDGE & FREEZER Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH MFL71798815 Rev.00_081221 www.lg.com Copyright © 2021 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or content that may be different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE...........................................................4 WARNING ............................................................................................................4 CAUTION .......................................................................................................
Deodorizer ........................................................................................................42 TROUBLESHOOTING Before Calling for Service................................................................................
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.
SAFETY INSTRUCTIONS • • • • • • responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. If the power cord is damaged or the hole of the outlet socket is loose, do not use the power cord and contact an authorized service centre. Do not damage the refrigerant circuit. Do not use mechanical devices or other means to accelerate the defrosting process.
SAFETY INSTRUCTIONS • Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the outlet socket. • Do not spray water or inflammable substances (toothpaste, alcohol, thinner, benzene, flammable liquid, abrasive, etc.) over the interior or exterior of the appliance to clean it. • Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material.
SAFETY INSTRUCTIONS 7 Installation ENGLISH • This appliance should only be transported by two or more people holding the appliance securely. • Install the appliance on a firm and level floor. • Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, rain, or temperatures below freezing.
SAFETY INSTRUCTIONS • Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation. • Do not plug the appliance into multiple outlet sockets, power boards, or an extension power cable. • Do not use an extension cord or double adapter. Operation • Do not use the appliance for any purpose (storage of medical or experimental materials or temperature strict medicines) other than any domestic household food storage use.
SAFETY INSTRUCTIONS 9 Disposal • When discarding the appliance, remove the door gasket while leaving the shelves and baskets in place and keep children away from the appliance. CAUTION CAUTION To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • After unpacking, check the appliance for any damage that may have occurred during transit.
SAFETY INSTRUCTIONS Operation • Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. It may cause frostbite. • Do not place glass containers, bottles or cans (especially those containing carbonated drinks) in the freezer compartment, shelves or ice bin that will be exposed to temperatures below freezing. • The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact. If it is broken, do not touch it with hands.
SAFETY INSTRUCTIONS 11 • Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage.
INSTALLATION INSTALLATION Before Installation Ambient Temperature Dimensions and Clearances • The appliance is designed to operate within a limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and increased electricity costs. Allow over 50 mm of clearance between the back of the appliance and the wall when installing the appliance.
INSTALLATION 13 Accessories collet a to detach the water supply line. Unscrew the cover b . *1 This feature is only available on some models. ENGLISH a Spanner A*1 b Spanner B*1 c Water Filter*1 d Water Tube*1 2 e Tube Connector and Clip*1 f Tube Connector and Valve*1 Remove the screw from the hinge cover at the top of the appliance. Lift the hook, located at the bottom of the front side of the cover, with a flat-head screwdriver.
INSTALLATION 4 Rotate the hinge lever f counterclockwise. Lift the top hinge g free of the hinge lever latch h . CAUTION • When lifting the hinge free of the latch, be careful that the door does not fall forward. It is recommended that two or more people carry out the door removal and refitting. 5 Lift the freezer door until it is free of the bottom hinge assembly. Removing the Fridge Door 1 Disconnect all wire harnesses a. NOTE • The number of wire harnesses may vary depending on the model.
INSTALLATION 15 CAUTION • Place the door on a non-scratching surface with the inner side facing up. Refit the doors in the reverse sequence of their removal once the appliance has been passed through all access doors. CAUTION • Install the fridge door first. NOTE • Disassembling/Assembling the water lines Connecting the Water Line This feature is only available on some models. Water Supply Requirements A cold water supply with water pressure between 138 kPa and 827 kPa (1.4-8.
INSTALLATION Connecting Water to the Appliance 1 2 Unscrew the metal threaded collar nut at the back of the appliance and place it over one end of the water tube. Checking the Water Connection 1 2 Firmly push the water tube onto the water inlet valve and tighten up the collar nut. 3 4 Turn on the water supply and switch on the appliance. Carefully check all fittings for possible leaks due to poorly fitted hoses. Press and hold the Water Filter button for three seconds.
INSTALLATION 17 - Spanner Type B Door Alignment for Freezer and Fridge Door Levelling the Appliance The appliance has two front levelling legs. Adjust the legs to alter the tilt from front to back or side to side. If the appliance seems unsteady, or the doors do not close easily, adjust the appliance’s tilt using the instructions below. Use the spanner a to adjust the height by turning the levelling leg to the left to raise it or to the right to lower it.
INSTALLATION NOTE • Leveling the doors may not be possible when the floor is not leveled, or is of weak or poor construction. • The refrigerator is heavy and should be installed on a rigid and solid surface. • Some timber flooring may cause levelling difficulties if it flexes excessively. Turning on the Power Connecting the Appliance After installing the appliance, connect the power plug into the outlet socket. Do not double up with other appliances on the same outlet.
OPERATION 19 OPERATION Before Use Notes for Operation • Users should keep in mind that frost can form if the door is not closed completely or if the humidity is high during the summer. • Ensure there is sufficient space between food stored on the shelf or door basket to allow the door to close completely. • Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
OPERATION • Do not store food for a long period of time if it spoils easily at a low temperature. • Do not place unfrozen food in direct contact with food that is already frozen. It could be necessary to reduce the quantity to be frozen if freezing every day is anticipated. • Place the refrigerated food or frozen food in each fridge or freezer compartment immediately after purchasing.
OPERATION 21 Product Features The appearance or components of the appliance may differ from model to model. *1 This feature is only available on some models. a Door in Door*1 This is a convenient storage area for frequently-used items that require easy access. b Door in Door Lever*1 Opens Door-in-Door. c InstaView Door in Door*1 The InstaView Door-in-Door compartment allows for easy access to commonly used food items.
OPERATION Interior (Two star a) *1 This feature is only available on some models. Door in Door Model: InstaView Door in Door Model: a LED Lamp The LED lamps inside the appliance light up when you open the door.
OPERATION 23 b Temperature Sensor*1 This sensor senses the temperature of the fridge compartment. • Maintain the distance between the sensor and food to accurately sense the temperature. This is where ice is automatically produced and stored. d Freezer Shelf Stores frozen food such as meat, fish, and ice cream. • To freeze food items quickly, store the food on the left side of the top shelf. If you need to store more food, store it on the shelves in order starting from the top shelf.
OPERATION o Bottom Drawer Cover This is the bottom drawer cover. CAUTION • Do not store any items at the front of the bottom shelf. The items may fall and cause an injury or appliance damage. p Craft Icemaker*1 This is where craft ice is automatically produced and stored. q Air Filter*1 Reduces odours inside the fridge compartment.
OPERATION 25 Control Panel The actual control panel may differ from model to model. *1 This feature is only available on some models. Control Panel Dispenser Control Panel a Fridge Press this button repeatedly to select a desired temperature between 1 °C and 7 °C. • The default fridge temperature is 3 °C. NOTE • The actual inner temperature varies depending on the food status, as the indicated setting temperature is a target temperature, not actual temperature within the appliance.
OPERATION The Non Plumbing icon is illuminated when the water dispenser tank is installed correctly. c Freezer Press this button repeatedly to select a desired temperature between -23 °C and -15 °C. • The default freezer temperature is -18 °C. d Self Care*1 UV light is used to keep the water outlet clean. UV clean function runs automatically for 10 minutes every hour or can be manually activated at anytime. Press this button to activate it manually.
OPERATION 27 Press the Craft Ice button to set to 6 ICE, 3 ICE or OFF. NOTE • To change the Craft Ice mode: 1) Press the Craft Ice button and the current mode appears. 2) Press the Craft Ice button repeatedly to select a desired Craft Ice mode. 3) After 5 seconds of idle time, the last mode set will be saved, and the display will return to normal. l Air Filter*1 Replace the air filter when the indicator light turns on.
OPERATION NOTE • If you open the fridge door while water, cubed ice or crushed ice is being dispensed, dispensing will be paused. When you close the door, the selected item will continue to be dispensed. 2 Press the dispenser paddle b with a glass or other container to dispense cubed ice, water or crushed ice. • If the cup rim is small, water may splash out of the glass or miss it completely. • Use a cup with a rim of over 68 mm in diameter when dispensing water, cubed ice or crushed ice.
OPERATION 29 Filling the Water Tank with Water 5 Refit the water dispenser tank on the fridge shelf. This feature is only available on some models. 1 ENGLISH The water tank holds the water to be dispensed or used by the automatic icemaker to make ice. Remove the water dispenser tank by pulling it out while holding the handle. WARNING • Fill with potable water only into icemaker or dispenser water tank. • Do not fill the water tank with drinks other than water or fill with hot water.
OPERATION NOTE ice is dispensed into a glass that already contains liquid. • Sound from the water tank will be normal when supplying water to the dispenser and the Automatic Ice Maker. It is not a sign of malfunction. • Never use a glass that is exceptionally narrow or deep. Ice may jam in the ice passage, affecting the performance of the appliance. Automatic Icemaker • Dispose of the ice inside the ice bin if you go on vacation or if an extended power outage occurs.
OPERATION 31 • After a short term power outage, it will take longer to make the first batch of ice, and the ice may not be round. If the power will be out for a longer period, throw away the ice stored in the ice bin. • In the event of a power outage, throw away the ice stored in the ice bin. • The Craft Ice icemaker produces 1 batch of round ice (3 pieces) at a time. Freezer Icemaker (Craft Ice) This feature is only available on some models.
OPERATION 3 up to water. To stop the buzzing, press the Ice On/Off button to Off position. Hold the ice bin with both hands and pull it out while lifting it upward. • You will hear the sound of ice dropping into the bin and water running in the pipes as the icemaker refills. Preparing for Vacation Set the Ice On/Off button to Off and shut off the water supply to the appliance. 4 Refit the in-door ice bin in the reverse sequence of their removal.
OPERATION 33 2 The LED light turns off automatically after ten seconds. There is plenty of storage space inside the door in door and its surrounding baskets, allowing you to store food in an organized manner. ENGLISH CAUTION • Do not open the door of the appliance with the door in door open, or do not open the door in door while the door of the appliance is open. The door in door may be struck by the edge of the appliance and damaged.
OPERATION • If moved to the right side, the air guide will be closed and will maintain any humidity that is currently in the crisper drawer. Shelf CAUTION • Glass shelves are heavy. Use special care when removing them. • Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact. Removing/Refitting Drawers 1 2 Remove the contents of the drawer. Hold the handle of the vegetable drawers and gently pull them out.
OPERATION 35 Door Basket 1 2 Hold both edges of the basket and remove it by lifting it upward. Refit the door baskets in the reverse order of the removal process.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application 2 Turn off the Mobile data or Cellular Data on your smartphone. This feature is only available on models with Wi-Fi. The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features Communicate with the appliance from a smartphone using the convenient smart features. Smart Diagnosis 3 Connect your smartphone to the wireless router.
SMART FUNCTIONS 37 • If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. • Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. • If the security protocol of the router is set to WEP, you may fail to set up the network. Please change it to other security protocols (WPA2 is recommended) and register the product again.
SMART FUNCTIONS Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method.
MAINTENANCE 39 MAINTENANCE Cleaning the Interior General Cleaning Tips • When removing a shelf or drawer from inside the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to the appliance. Otherwise, injury may occur due to the weight of stored foods. • Performing manual defrosting, maintenance or cleaning of the appliance while food is stored in the freezer can raise the temperature of the food and reduce its storage life.
MAINTENANCE Before Replacing the Water Filter WARNING • Do not allow children to have access to small parts during the installation of this product. • Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts. filter replacement requirements be carried out for the product to perform as advertised.
MAINTENANCE 41 4 Tighten the screw cap until the colored line in the water filter is no longer visible. 4 Insert the screw cap until the colored line in the water filter is no longer visible. ENGLISH 5 6 Press and hold the Water Filter button for three seconds. That resets the Replacement Filter icon. The new water filter has been activated. Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system. Push fit connector type*1 1 Remove the screw cap.
MAINTENANCE • To purchase the air filter: 5 - Visit your local dealer or distributor or contact the LG Electronics Customer Information Centre. For further assistance, visit our website at lg.com 1 Rotate the air filter cover clockwise until the hooks engage and the cover locks in place. Rotate the filter cover counterclockwise to release the tabs, and remove the cover. 6 Press and hold the Air Filter button on the control panel for 3 seconds to reset the filter.
MAINTENANCE 43 2 Unscrew the screw at the deodorizer. ENGLISH 3 4 Press on the hooks at the deodorizer and then take it out. Dry the deodorizer by using a hair dryer or by leaving it in the sunlight. • A natural palm wood powder is used for the deodorizer to increase deodorizing performance. Even if it falls off, it is not harmful. Wipe it off with a towel or cloth. CAUTION • Do not wash the deodorizer with water.
TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Ice & Water Symptoms The automatic icemaker does not produce ice or produces a small amount of ice. Possible Cause & Solution Did you install the appliance recently? • The ice maker produces ice normally when approximately 48 hours have passed after the appliance is installed. • If the fridge compartment temperature is too cold, the water filter can freeze and block the water flow to the ice maker.
TROUBLESHOOTING 45 Symptoms Ice is not dispensed. Possible Cause & Solution Unable to hear the sound of ice coming out? Is the ice path blocked? (You can check the ice passage by separating the ice bin.) • Ice may not be dispensed properly if the ice passage is blocked. Check the ice and clean the ice path regularly. Water does not come out. The supply valve may be turned off. (For Plumbed models Only) • Open the water supply valve.
TROUBLESHOOTING Cooling Symptoms There is no refrigeration or freezing. Possible Cause & Solution Is there a power interruption? • Check the power of other appliances. Check the power of other appliances. • Plug the power plug in the outlet properly. A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit breaker has tripped.
TROUBLESHOOTING 47 Condensation & Frost Symptoms Did you store hot food without cooling it first? • Cool the hot food first before putting it inside the fridge or freezer. Did you leave the appliance door open? • Although the condensation will disappear soon after you close the appliance door, you can wipe it with a dry cloth. Do you open and close the appliance door too frequently? • Condensation can form due to the temperature difference from the outside. Wipe out the dampness with a dry cloth.
TROUBLESHOOTING Symptoms There is water inside or outside of the appliance. Possible Cause & Solution Is there water leakage around the appliance? • Check if the water has leaked from a sink or another place. Is there water on the bottom of the appliance? • Check if the water is from the thawed frozen food or a broken or dropped container. Parts & Features Symptoms The appliance door is not closed tightly.
TROUBLESHOOTING 49 Noises Symptoms Is the appliance installed on a weak floor or improperly levelled? • Install the appliance on a solid and flat area. Does the rear of the appliance touch the wall? • Adjust the installation position to allow enough clearance around the appliance. Are objects scattered behind the appliance? • Remove the scattered objects from behind the appliance. Is there an object on top of the appliance? • Remove the object on top of the appliance.
TROUBLESHOOTING Symptoms Vibrating Possible Cause & Solution If the side or back of the appliance is touching a cabinet or wall, some of the normal vibrations may make an audible sound. • To eliminate the noise, make sure that the sides and back do not make any contact with any wall or cabinet. Wi-Fi Symptoms Your home appliance and smartphone are not connected to the Wi-Fi network. Possible Cause & Solution The password for the Wi-Fi that you are trying to connect to is incorrect.
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